Luxury Boutique Director

10 hours ago


London, Greater London, United Kingdom Richemont Full time

About the Role

We are seeking a highly experienced Deputy Boutique Manager to join our team at Richemont. As a key member of our luxury retail team, you will be responsible for driving sales growth, leading a high-performing team, and delivering exceptional client experiences.

Key Responsibilities

  • Co-monitor boutique performance and sales targets, providing monthly and ad-hoc reporting to the Boutique Director.
  • Support the Boutique Director in team management, optimizing personal and boutique performance and profitability.
  • Elevate client experience in-store and out-of-store, ensuring brand guidelines are met.
  • Define objectives with HQ and the Boutique Director to achieve sales targets, focusing on client retention, recruitment, and reactivation.

Requirements

  • Previous boutique management experience, especially in luxury retail.
  • Excellent presentation and brand ambassador skills.
  • Strong customer service approach and ability to drive CRM initiatives.
  • Fluent English (written and oral), foreign languages a plus.

What We Offer

  • A competitive salary: $120,000 - $150,000 per annum.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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