Senior Boutique Sales and Operations Manager
19 hours ago
We are looking for a highly motivated Senior Boutique Sales and Operations Manager to join our team at Richemont. As a Senior Boutique Sales and Operations Manager, you will be responsible for driving sales and operations performance in the boutique.
Key Responsibilities:
Monitor and achieve sales targets and KPIs for the boutique
Provide regular reporting on sales, traffic, and other key metrics
Support the Boutique Director in managing the team to optimize performance and profitability
Elevate client experience in-store and out-of-store while ensuring brand guidelines are met
Define objectives with HQ and the Boutique Director for client retention, recruitment, and reactivation to achieve sales targets
Work with the retail network on strategy and execution of customer plans to reach top client growth objectives
Requirements:
Previous boutique management experience in luxury retail
Excellent presentation and brand ambassador skills for ALAÏA
Strong customer service approach and ability to drive CRM initiatives
Fluent English (written and oral), Foreign languages a plus
The estimated salary for this position is $85,000 - $105,000 per year, depending on experience.
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