Customer Service Representative
4 weeks ago
At Pertemps, we are seeking a highly skilled Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for customers, ensuring they receive prompt, courteous, and effective assistance.
Key Responsibilities:
- Handle customer inquiries via phone, email, and in some cases, face-to-face, providing accurate information and solutions.
- Resolve customer requests and issues efficiently, and ensure relevant line managers/team members are kept informed.
- Maintain a thorough understanding of our products and services to assist customers effectively.
- Liaise with the sales team and engineers to assist customers with any on-site issues, maintenance, and new installation requirements/requests in a timely manner.
- Accurate input of customer orders via our CRM system.
- Assist customers with order placement, tracking, and modifications.
- Keep detailed records of customer interactions, feedback, and complaints via a CRM system.
- Conduct follow-up communications to ensure customer issues are resolved and satisfaction is achieved.
- Work closely with other team members to ensure a seamless customer experience.
- Participate in training sessions and team meetings to improve customer service skills and knowledge.
Qualifications:
- GCSEs or equivalent. A-levels or equivalent qualifications are a plus but not essential.
- Previous experience in a customer service role is preferred but not essential.
Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Ability to multitask and manage time effectively.
- Proficiency in Microsoft Office Suite and customer service software.
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom BluetownOnline Ltd Full timeJob Title: Customer Service RepresentativeLocation: WrexhamSalary: £23,750 per annumJob Type: Full-time, part-time, evening & weekend shifts availableAbout Us:We're a dynamic company that values our employees and offers a supportive environment where you can thrive.As a Customer Service Representative, you'll be the face of our company, providing...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom NECSWS Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our Discretionary Assistance Fund (DAF) team, you will be responsible for providing exceptional customer service to applicants and stakeholders.Key Responsibilities:Process...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Wrexham is seeking Customer Service Representatives to join our team. As a key member of our operational team, you'll be responsible for delivering exceptional customer service and contributing to our success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of our operational...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers in Wrexham, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Key Responsibilities:Handle customer...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom NEC Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our Discretionary Assistance Fund (DAF) team, you will be responsible for providing exceptional customer service to individuals experiencing financial hardship.Key...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom NEC Full timeJob Title: Customer Service RepresentativeLocation: Wrexham, UKJob Summary:We are seeking a Customer Service Representative to join our team at NEC Software Solutions. As a key member of our team, you will be responsible for providing exceptional customer service to applicants and clients, ensuring that their needs are met in a timely and professional...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4staff Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility.For the successful candidate, the client is offering:£24,683.75 per annumMonday - Friday - 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)Permanent role with a reputable companyTraining and...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Wrexham, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial Estate.The successful candidate will be offered a permanent role with a reputable company, working Monday to Friday, 9 am to 5:30 pm, with a Saturday rota approximately one in six weeks...
-
Sales and Customer Service Representative
2 weeks ago
Wrexham, Wrexham, United Kingdom BluetownOnline Ltd Full timeAbout UsBluetownOnline Ltd is the UKs #1 outsourced communications provider, combining technology and brilliant people to deliver world class customer service to businesses of all shapes and sizes.The RoleWe are looking for a skilled Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom Dunelm Full timeJob DetailsJob Title: Barista/Coffee Shop AssistantLocation: WrexhamHours: Minimum 16 hours per week, spread across the week, including one evening and one Saturday or Sunday shiftPay: £6.72 - £11.44 per hourJob SummaryWe are seeking a skilled Barista/Coffee Shop Assistant to join our team at Dunelm's coffee shops, affectionately titled Pausa. As a key...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4staff Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility.For the successful candidate, the client is offering:£24,683.75 per annumMonday - Friday - 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)Permanent role with a reputable companyTraining and...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.Key ResponsibilitiesKnow your customers and serve them with passion and pride, giving great natural...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom NECSWS Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our Discretionary Assistance Fund (DAF) team, you will be responsible for verifying and resolving grant applications against set criteria.Key Responsibilities:Process emergency...
-
Customer Service Representative
2 weeks ago
Wrexham, Wrexham, United Kingdom NEC Software Solutions Full timeJob SummaryWe are seeking a motivated and detail-oriented Customer Service Representative to join our team at NEC Software Solutions. As a Welsh Language Customer Service Representative, you will be responsible for providing excellent customer service to our clients, communicating effectively in Welsh, and resolving issues in a timely and professional...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom NEC Software Solutions Full timeJob DescriptionAt NEC Software Solutions, we're committed to delivering exceptional public services that make a real difference in people's lives. As a Customer Service Representative, you'll play a vital role in supporting our Discretionary Assistance Fund (DAF) contract work.Key ResponsibilitiesProcess emergency payments and individual assistance grant...
-
Wrexham, Wrexham, United Kingdom Travelex Full timeTravelex, a leading provider of foreign exchange services, is seeking an experienced Customer Service Representative to join our team in Wrexham. This part-time role offers the perfect opportunity for individuals who are flexible and able to work a variety of shifts between Monday to Sunday.The successful candidate will be responsible for providing...