Motability Operations Team Member
2 days ago
We are recruiting for a Motability Operations Team Member to support the application process for both car dealerships and Motability Scheme customers. This is a Full-Time position covering 37 hours a week with a salary of around £32,500 per annum.
The shifts will be based on a 4-week rotation, with various morning and afternoon shifts, and 1 week in 4 working a Saturday 9am-5pm. Shift includes 3 in 5 Bank Holidays and all include 1-hour breaks.
About YouTo be successful in this role, you should possess a customer-focused attitude, excellent communication skills, and the ability to work under pressure in a fast-paced environment. Previous customer service experience and basic PC literacy skills are required.
- Customer Service experience
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- Basic knowledge of PC literacy within a Windows environment
- A genuine interest in providing excellent Customer Service
Motability Operations Ltd is a leading provider of mobility solutions to over 700,000 customers and their families across the UK. We pride ourselves on delivering outstanding customer service and have a strong commitment to our values:
- We find solutions
- We drive change
- We care
We operate hybrid working across the organisation, allowing for a great work-life balance.
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Customer Support Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAt Motability Operations, we're committed to delivering exceptional customer experiences. We're seeking a skilled Customer & Dealer Support Specialist to join our team in Bristol.Key ResponsibilitiesSUPPORT CUSTOMERS: Provide timely and effective support to customers across phone, email, and live chat, ensuring their needs are met and exceeded.WORK WITH...
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Customer Experience Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeMotability Operations is currently recruiting for Application Experience Advisors to join our team in Bristol on a full-time, permanent basis.Job OverviewWe are looking for experienced individuals to support the application process for car dealerships and Motability Scheme customers across phone, email, and live chat.Key ResponsibilitiesSupport the...
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De-Fleet End of Contract Product Lead
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Bristol, Bristol, United Kingdom Motability Operations Full timeMotability Operations is seeking a highly skilled De-Fleet End of Contract Processes product manager to join our team in Bristol, England. This is a full-time, permanent role that reports directly to the VRM Product Principle.Job DescriptionThis role involves the product management of the De-Fleet End of Contract (EoC) Processes product. As the product...
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Commercial Operations Product Strategist
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeWhat We OfferMotability Operations offers a competitive salary of £85,000 - £95,000 per annum, depending on experience, plus a range of benefits including an annual discretionary bonus, 15% non-contributory pension, life assurance, employee discount scheme, discounted electric/hybrid car salary sacrifice scheme, access to cycle to work scheme, and funded...
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Customer Service Representative
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeWe are Motability Operations, a company dedicated to supporting the application process for car dealerships and Motability Scheme customers. We are seeking a Customer Service Representative to join our Application Experience Team in Bristol on a full-time, permanent basis.The successful candidate will be responsible for supporting the application process...
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Bristol, Bristol, United Kingdom Motability Operations Full timeAbout Motability OperationsMotability Operations is a leading organisation that combines a strong sense of purpose with a commercial edge to provide worry-free mobility solutions to over 700,000 customers across the UK. Our mission is to deliver outstanding customer service and achieve exceptional results.We pride ourselves on our values: We find solutions,...
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Data Insights Analyst
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeJob OverviewMotability Operations is seeking a highly skilled Data Insights Analyst to join its team in Bristol. The ideal candidate will have experience working with Oracle Analytics tools and possess strong analytical skills, both qualitative and quantitative.
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Customer Solutions Team Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout Motability OperationsOverview of Our OrganisationMotability Operations is a unique organisation, one of a kind in the industry. We combine a strong sense of purpose with a real commercial edge to provide worry-free mobility solutions to over 630,000 customers and their families across the UK.We exchange higher rate mobility allowances for our customers...
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Customer Service Operations Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAt Motability Operations, we're looking for a skilled Customer Solutions Team Administrator to join our busy department. As a key member of our team, you'll play a vital role in supporting the allocation of cases and ensuring a fair and consistent workload across the team.About YouYou're well-organised and able to manage your own time with minimal...
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Training and Communications Developer
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeJob DescriptionWe are looking for a highly skilled Training and Communications Content Designer to join our team in Bristol. The successful candidate will have a strong background in content creation, digital learning, and communications, with excellent writing, editing, and project management skills. The role involves developing engaging and effective...
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Commercial Operations Product Lead
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Ltd Full timeAbout the RoleWe are seeking an experienced Commercial Operations Product Lead to join our team at Motability Operations Ltd. As a key member of our Commercial Operations team, you will be responsible for managing the De-Fleet End of Contract Processes product.Your primary objective will be to develop and maintain a product strategy that ensures the core...
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Product Manager Director
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleAt Motability Operations, we are currently recruiting for a highly experienced Product Manager to join our team in Bristol on a full-time, permanent basis. Reporting to the VRM Product Principle, this role will be responsible for the product management of the De-Fleet End of Contract (EoC) Processes product.This is an exceptional opportunity...
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Mobility Solutions Consultant
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Limited Full timeMotability Operations Limited are currently seeking a dedicated Application Experience Advisor to join their brand-new team in Bristol, UK. This full-time, permanent position is part of the Customer Contact Services Department, responsible for supporting the application process for car dealerships and Motability Scheme customers across phone, email, and live...
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Hardware Support Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleTo work within the EUC team at Motability Operations, building and refreshing end user hardware to ensure staff have current and reliable equipment.This is an onsite role requiring excellent customer service focus.Respond to customers in a professional, friendly, supportive, and timely manner.Take ownership of issues raised and manage customer...
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Operational Wellbeing Manager
8 hours ago
Bristol, Bristol, United Kingdom Motability Operations Ltd Full timeAbout The RoleWe are seeking an experienced Operational Wellbeing Manager to join our team at Motability Operations Ltd. As a key member of our HR department, you will play a crucial role in delivering health and wellbeing initiatives across the organisation.This exciting opportunity allows you to utilise your expertise in implementing organisational...
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De-Fleet Product Strategy Manager
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeProduct Management OpportunityMotability Operations is seeking an experienced De-Fleet Product Strategy Manager to join our team in Bristol. This full-time, permanent role reports to the VRM Product Principle and is responsible for the product management of the De-Fleet End of Contract (EoC) Processes product.About the RoleThe De-Fleet Product Strategy...
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Customer Service Excellence Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Ltd Full timeAbout the RoleWe are seeking an exceptional Customer Service Excellence Coordinator to join our team at Motability Operations Ltd.Key ResponsibilitiesTo provide outstanding customer service and support to our clients and customersTo work collaboratively with colleagues to achieve excellent service delivery and business outcomesWhat We OfferAs a valued member...
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De-Fleet End of Contract Process Manager
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Ltd Full timeAbout the RoleMotability Operations Ltd is looking for an experienced De-Fleet End of Contract Process Manager to join our team. As a key member of our Commercial Operations team, you will be responsible for managing the De-Fleet End of Contract Processes product.Your primary objective will be to lead cross-functional teams to ensure they maximise their...
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Customer Support Specialist
2 days ago
Bristol, Bristol, United Kingdom Motability Operations Ltd Full timeAbout the RoleWe are seeking a highly motivated Customer Support Specialist to join our team at Motability Operations Ltd. The successful candidate will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email, and live chat.This is a Full-Time position covering 37 hours a week with a...
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Corporate Communications Content Strategist
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout the RoleMotability Operations is seeking an experienced Corporate Communications Content Strategist to join its team in Bristol on a full-time, permanent basis. This role provides an exciting opportunity to create engaging, high-quality content and training for employees and Scheme partners.The successful candidate will develop e-learning and training...