Guest Experience Director
3 weeks ago
The successful candidate will report to the Area Manager and be responsible for supporting the day-to-day running of the housekeeping department. Key responsibilities include improving productivity and efficiency, analyzing guest data to plan resources, maintaining strong working relationships with the GM, Exec Housekeeper, and Hotel Team, and identifying ways to improve Guest Satisfaction.
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Guest Experience Ambassador
3 weeks ago
Glasgow, Glasgow City, United Kingdom LGH Hotels Management Limited Full timeLGH Hotels Management Limited is seeking a talented and driven individual to join our team as a Guest Experience Ambassador. In this role, you will be responsible for providing exceptional guest service and ensuring that every interaction counts.Your key responsibilities will include delivering exceptional guest service, handling guest requests and concerns,...
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Guest Experience Ambassador
2 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeKey ResponsibilitiesAs a Room Attendant with WGC Ltd., your key responsibilities will include:Cleaning and maintaining guest rooms to the highest standards.Replenishing linen and guest supplies to ensure seamless operations.Providing exceptional guest service, responding to guest inquiries and resolving any issues promptly.Reporting any maintenance faults...
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Guest Experience Coordinator
4 days ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeCompany OverviewWGC Ltd. is a leading provider of hotel services in the UK, dedicated to delivering exceptional guest experiences. Our team of professionals works tirelessly to ensure that every guest feels welcome and valued.Job DescriptionAs a Room Attendant, you will be responsible for cleaning and maintaining guest rooms to the highest standards. This...
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Guest Experience Manager
1 month ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeWGC Ltd. is a leading outsourced hotel services company, dedicated to delivering exceptional guest experiences for over 24 million customers annually. We are seeking a highly experienced and skilled Cleanliness and Productivity Supervisor to join our team.About the Role:In this role, you will be responsible for overseeing the day-to-day running of the...
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Guest Experience Champion
3 weeks ago
Glasgow, Glasgow City, United Kingdom Point A Hotels Full timeJob DescriptionWe are seeking a highly motivated and experienced individual to join our team as a Front Desk Manager. The successful candidate will be responsible for leading our front-of-house team, providing exceptional customer service, and ensuring a seamless guest experience.Key responsibilities include:Managing the front desk team to deliver excellent...
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Guest Experience Team Member
2 months ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeRole Summary:As a Room Attendant at WGC Ltd., you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction. This is an excellent opportunity to develop your housekeeping skills and contribute to the success of our hotel services company.About the Job:We are seeking a motivated individual to join our housekeeping...
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Marriott Guest Experience Coordinator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Glasgow Marriott Hotel Full timeDelivering Exceptional Guest ExperiencesAs a Front Desk Supervisor at Glasgow Marriott Hotel, you will play a key role in delivering exceptional guest experiences that meet and exceed our high standards. This involves greeting guests with a warm welcome, providing information about hotel services and local area, and responding positively to guest questions...
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Guest Experience Manager
3 weeks ago
Glasgow, Glasgow City, United Kingdom Glasgow Marriott Hotel Full time**About Us**Glasgow Marriott Hotel is a renowned hospitality establishment undergoing exciting refurbishment in 2024. Located in the city centre, we offer welcoming comfort with a modern style, ideally situated near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow.We are part of Marriott International, a global brand with over...
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Deputy Head of Guest Experience
4 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeKey ResponsibilitiesRoom Inspection and Quality Control: Conduct regular room inspections to ensure compliance with company standards.Productivity and Efficiency Improvement: Identify areas for improvement and implement changes to increase productivity and efficiency.Guest Data Analysis: Analyze guest feedback and preferences to inform resource planning and...
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Housekeeping Team Member
4 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeThis exciting opportunity has arisen for a skilled Housekeeping Team Member to support our team in delivering an exceptional guest experience at WGC Ltd. As a key member of the housekeeping team, you will play a vital role in maintaining the high standards of cleanliness and organization expected by our guests.Your primary responsibility will be to clean and...
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Night Shift Team Lead
4 weeks ago
Glasgow, Glasgow City, United Kingdom Heeton UK Full timeJob Title: Night Shift Team Lead - Guest ExperienceWe are looking for a highly motivated and experienced Night Shift Team Lead to join our Heeton UK team. In this role, you will have the opportunity to make a real impact on our guests' experiences and lead a team of Front Office professionals to achieve excellence.About the CompanyHeeton UK is a leading...
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Guest Experience Support Staff
2 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeGrow with Us:We're looking for an experienced Accommodation Porter to join our team at WGC Ltd. As a key contributor to our operations, you will have the opportunity to develop your skills and expertise, driving your career forward.Responsibilities:Support our housekeeping team in maintaining the highest standards of cleanliness and organisation.Inspect and...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Heeton UK Full timeJob OverviewWe are seeking a seasoned Night Manager to oversee the supervision of our Front Office Team during night hours. As a Night Manager, you will ensure that Team Members are prepared and well-informed to deliver exceptional guest experiences from check-in through check-out.Your ResponsibilitiesManage first impressions of guestsMaintain high standards...
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Guest Experience Team Member
2 months ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeAbout WGC Ltd.We are a leading multi-service company, providing outsourced facilities and workplace management solutions, hotel housekeeping, and contract cleaning services to top hotels, brands, and employers.As a Disability Confident Employer, we are committed to providing support and reasonable adjustments to our applicants and employees.The estimated...
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Guest Service Assistant
2 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeRole OverviewAs a Room Attendant at WGC Ltd., you will contribute to the success of our housekeeping team by providing top-notch service to our guests. Your primary focus will be on maintaining the cleanliness and organization of our guest rooms.Main Tasks:Perform daily cleaning tasks in guest rooms, adhering to hotel standardsRestock linen and guest...
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Customer Experience Director
2 weeks ago
Glasgow, Glasgow City, United Kingdom McKinlay Kidd Ltd Full timeAbout the RoleMckinlay Kidd Ltd is a leading provider of tailored travel experiences, and we are currently seeking a Customer Experience Director to lead our sales team. The successful candidate will be responsible for inspiring and mentoring a team of travel sales advisors to meet and exceed weekly and monthly sales targets.You will work closely with the...
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Customer Experience Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Social Pub And Kitchen - Stonegate Group Full timeCustomer Experience Director Job DescriptionWe are seeking a Customer Experience Director to lead our Social Pub and Kitchen team.This is an exciting opportunity to shape our customer experience strategy and drive business growth. About the Role:Develop and implement a customer experience strategy to drive revenue growthLead our Front of House team to...
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Receptionist and Guest Liaison
3 weeks ago
Glasgow, Glasgow City, United Kingdom Metropolitan Gaming Full timeCasino Guest Experience ManagerWe are seeking an experienced and charismatic individual to lead our front-of-house team as a Casino Guest Experience Manager at Metropolitan Gaming Group.About Our VisionOur mission is to deliver exceptional customer experiences in every aspect of our operations, ensuring that our guests feel valued, respected, and...
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Director of Live Experiences
2 months ago
Glasgow, Glasgow City, United Kingdom Compass Group UK & Ireland Full timeDirector of Live Experiences\We are seeking an experienced Director of Live Experiences to join our team at Compass Group UK & Ireland. As a key member of our live department, you will be responsible for overseeing the efficient and profitable operation of our retail units within the live department, ensuring compliance with all regulatory and safety...
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Executive Culinary Director
3 weeks ago
Glasgow, Glasgow City, United Kingdom Yotel Full time**Company Overview:**Vega, a premium bar and entertainment venue in Glasgow's vibrant scene, seeks a skilled Executive Culinary Director to elevate its culinary offerings. With a focus on exceptional food quality, this role oversees all kitchen operations, ensuring seamless execution and memorable guest experiences.