Guest Experience Ambassador

4 days ago


Glasgow, Glasgow City, United Kingdom LGH Hotels Management Limited Full time

LGH Hotels Management Limited is seeking a talented and driven individual to join our team as a Guest Experience Ambassador. In this role, you will be responsible for providing exceptional guest service and ensuring that every interaction counts.

Your key responsibilities will include delivering exceptional guest service, handling guest requests and concerns, and collaborating with other hotel departments to ensure a seamless guest experience.

To succeed in this role, you must possess strong communication and interpersonal skills, with a friendly and welcoming personality. Previous experience in a customer-facing role, ideally in a hotel or hospitality environment, is highly desirable.

You will also be responsible for assisting with administrative tasks such as billing, record-keeping, and report generation to maintain accurate records.

Estimated Salary: £21,750 per annum



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