Deputy Head of Guest Experience
1 week ago
- Room Inspection and Quality Control: Conduct regular room inspections to ensure compliance with company standards.
- Productivity and Efficiency Improvement: Identify areas for improvement and implement changes to increase productivity and efficiency.
- Guest Data Analysis: Analyze guest feedback and preferences to inform resource planning and material allocation.
Maintain strong relationships with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practices. Identify ways to improve Guest Satisfaction and adhere to Health and Safety Policy. Recruit, train, manage, and monitor team performance daily/weekly. Deliver and exceed financial targets by managing expenditure and payroll to ensure budgets are achieved. Participate in training to improve skills and performance.
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Assistant Deputy Head Housekeeper Lead
19 hours ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeAssistant Deputy Head Housekeeper LeadThis is an exciting opportunity to join our housekeeping team as an Assistant Deputy Head Housekeeper Lead.The successful candidate will be offered a salary of £14 per hour.You will be responsible for assisting the head of housekeeping in leading the team and ensuring that all tasks are completed to a high...
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Head of Housekeeping Services
1 week ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeAbout the RoleIn this exciting opportunity, you will have the chance to work with a leading outsourced hotel services company, helping our clients deliver exceptional guest experiences. As an Assistant Deputy Head Housekeeper, you will be responsible for checking rooms to company standards, improving productivity and efficiency, and analyzing guest data to...
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Guest Experience Team Member
4 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeRole Summary:As a Room Attendant at WGC Ltd., you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction. This is an excellent opportunity to develop your housekeeping skills and contribute to the success of our hotel services company.About the Job:We are seeking a motivated individual to join our housekeeping...
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Guest Experience Ambassador
6 days ago
Glasgow, Glasgow City, United Kingdom LGH Hotels Management Limited Full timeLGH Hotels Management Limited is seeking a talented and driven individual to join our team as a Guest Experience Ambassador. In this role, you will be responsible for providing exceptional guest service and ensuring that every interaction counts.Your key responsibilities will include delivering exceptional guest service, handling guest requests and concerns,...
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Guest Experience Manager
4 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeWGC Ltd. is a leading outsourced hotel services company, dedicated to delivering exceptional guest experiences for over 24 million customers annually. We are seeking a highly experienced and skilled Cleanliness and Productivity Supervisor to join our team.About the Role:In this role, you will be responsible for overseeing the day-to-day running of the...
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Guest Experience Director
14 hours ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeAbout the RoleThe successful candidate will report to the Area Manager and be responsible for supporting the day-to-day running of the housekeeping department. Key responsibilities include improving productivity and efficiency, analyzing guest data to plan resources, maintaining strong working relationships with the GM, Exec Housekeeper, and Hotel Team, and...
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Guest Experience Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Duck & Waffle Full timeAbout Us:Duck & Waffle is a leading restaurant brand that prides itself on delivering exceptional service and high-quality food. As a Service Ambassador, you will be part of a close-knit team that is passionate about creating unforgettable experiences for our guests.Your Key Responsibilities:Welcoming guests and providing exceptional customer...
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Guest Experience Champion
6 days ago
Glasgow, Glasgow City, United Kingdom Point A Hotels Full timeJob DescriptionWe are seeking a highly motivated and experienced individual to join our team as a Front Desk Manager. The successful candidate will be responsible for leading our front-of-house team, providing exceptional customer service, and ensuring a seamless guest experience.Key responsibilities include:Managing the front desk team to deliver excellent...
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Head of F&B Experience
3 weeks ago
Glasgow, Glasgow City, United Kingdom W Edinburgh Full timeJob Summary:We are seeking a highly skilled Head of F&B Experience to join our team at W Edinburgh. This is an exciting opportunity to lead our food and beverage operations and provide exceptional customer service to our guests.A salary of £55,000 - £70,000 per annum is offered for this role, depending on experience.About Us: At W Edinburgh, we are...
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Hotel Guest Experience Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom LGH Hotels Management Full timeJob OverviewLGH Hotels Management is a dynamic and rapidly expanding company with a growing portfolio of 42 hotels throughout the UK. We are seeking a Hotel Guest Experience Specialist to join our Front Office team at Glasgow Hotel, part of the Signature Collection by Best Western.As a Hotel Guest Experience Specialist, you will be responsible for creating a...
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Marriott Guest Experience Coordinator
6 days ago
Glasgow, Glasgow City, United Kingdom Glasgow Marriott Hotel Full timeDelivering Exceptional Guest ExperiencesAs a Front Desk Supervisor at Glasgow Marriott Hotel, you will play a key role in delivering exceptional guest experiences that meet and exceed our high standards. This involves greeting guests with a warm welcome, providing information about hotel services and local area, and responding positively to guest questions...
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Guest Experience Manager
6 days ago
Glasgow, Glasgow City, United Kingdom Glasgow Marriott Hotel Full time**About Us**Glasgow Marriott Hotel is a renowned hospitality establishment undergoing exciting refurbishment in 2024. Located in the city centre, we offer welcoming comfort with a modern style, ideally situated near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow.We are part of Marriott International, a global brand with over...
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Housekeeping Team Member
7 days ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeThis exciting opportunity has arisen for a skilled Housekeeping Team Member to support our team in delivering an exceptional guest experience at WGC Ltd. As a key member of the housekeeping team, you will play a vital role in maintaining the high standards of cleanliness and organization expected by our guests.Your primary responsibility will be to clean and...
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Night Shift Team Lead
1 week ago
Glasgow, Glasgow City, United Kingdom Heeton UK Full timeJob Title: Night Shift Team Lead - Guest ExperienceWe are looking for a highly motivated and experienced Night Shift Team Lead to join our Heeton UK team. In this role, you will have the opportunity to make a real impact on our guests' experiences and lead a team of Front Office professionals to achieve excellence.About the CompanyHeeton UK is a leading...
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Front Desk Hospitality Agent
1 month ago
Glasgow, Glasgow City, United Kingdom Sonder Full timeSonder is revolutionizing the hospitality industry by providing a unique and personalized experience for our guests. We're seeking a talented Front Desk Hospitality Agent to join our team and help us deliver exceptional guest experiences.About the RoleAs a Front Desk Hospitality Agent, you will be the face of Sonder, responsible for providing warm and...
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Deputy School Principal
6 days ago
Glasgow, Glasgow City, United Kingdom South Lanarkshire Full timeSchool Leadership OpportunityTrinity High School is seeking a highly motivated Deputy School Principal to join our team. As a key member of our Management Team, you will assist the Head Teacher in managing the school and contribute to whole-school initiatives.The successful candidate will have excellent leadership and communication skills, with a strong...
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Guest Experience Team Member
4 weeks ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeAbout WGC Ltd.We are a leading multi-service company, providing outsourced facilities and workplace management solutions, hotel housekeeping, and contract cleaning services to top hotels, brands, and employers.As a Disability Confident Employer, we are committed to providing support and reasonable adjustments to our applicants and employees.The estimated...
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Cinema Experience Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Cineworld Cinemas Ltd Full timeCineworld Glasgow Renfrew Street is the tallest cinema in the world, featuring 18 screens, including 3 recliner screens, a Starbucks store, and 1 exclusive 4DX screen. This premier entertainment venue is staffed by approximately 150 people, led by a General Manager, Deputy General Manager, and four Cinema Managers. As a Film Industry Retail Assistant, you...
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Head of Kitchen Operations
1 day ago
Glasgow, Glasgow City, United Kingdom JTR Agency Full time**Airport Sous Chef Position Available**JTR Agency is seeking an experienced Sous Chef to join our team in this key role. As Airport Sous Chef, you will be responsible for supporting the Head Chef in delivering high-quality meals to guests and taking charge of the kitchen when the Head Chef is off.About the Role:Support the Head Chef in managing the kitchen...
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Senior Housekeeping Lead
14 hours ago
Glasgow, Glasgow City, United Kingdom WGC Ltd. Full timeWGC Ltd. is a leading provider of hotel services, offering a unique blend of flexibility and benefits to its employees. We're currently seeking an experienced and motivated individual to fill the role of Assistant Deputy Head Housekeeper in Glasgow.About the JobThis position involves supporting the housekeeping team in maintaining high standards of...