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Sales Administrator

2 months ago

Salford, Salford, United Kingdom Marlowe Fire and Security Full time
Job Title: Desk Top Sales Administrator

We are seeking a highly motivated and organized Desk Top Sales Administrator to join our team at Marlowe Fire & Security. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our regional customers.

Key Responsibilities:
  • Process sales orders and quotes in a timely and efficient manner
  • Provide excellent customer service and support to internal and external clients
  • Review and respond to customer enquiries in a professional and courteous manner
  • Assist with ad-hoc requests from the regional sales team
  • Update customer records and provide clear notes on customer interactions
  • Liaise with the regional sales team and other departments to resolve customer issues and provide solutions
  • Escalate any potential risks to the business to the Commercial Sales Director
Requirements:
  • Self-motivated and organized with strong commercial focus
  • Confident in using Excel, Word, and CASH for Windows or similar service management software
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic technical knowledge of fire and security products and systems
  • Positive attitude and commitment to delivering high-quality results
Benefits:
  • Basic salary up to £24,000 subject to experience
  • Commission
  • Royal London Pension
  • Life Assurance 4x Salary
  • Free parking on-site
  • Free gym on-site
  • Mental Health & Well-being Scheme
  • Employee Recognition Scheme
  • Paid Recommend a Friend Scheme (up to £1,000 per successful recommendation)
  • Paid Holidays
  • Additional day holiday for each full year of completed service (up to 25 days)
  • Paid Birthday Holiday
  • Development and progression opportunities
About Marlowe Fire & Security:

We operate nationally across all industries in both commercial and domestic sectors, delivering fire and security solutions that respond to our customers' particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites' security and protecting their people.

We have the luxury and benefit of being part of a wider group of businesses within the fire protection, security, and building management systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists, and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.