Help Desk Representative

4 days ago


Coventry, Coventry, United Kingdom oilandgas Full time

About the Role

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As a Help Desk Representative, you will be at the forefront of our customer service experience, handling customer queries and providing suitable solutions. You'll work closely with our team to ensure seamless delivery of customer service, from initial contact to resolution.

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Key Responsibilities

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Your key responsibilities will include:

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  • Providing exceptional customer service via phone, email, and other channels;">
  • Taking ownership of customer issues and resolving them promptly;">
  • Collaborating with colleagues to achieve outstanding customer satisfaction;">
  • Developing and implementing creative solutions to enhance the customer experience;">
  • Staying up-to-date with industry developments and best practices to improve services.">
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Requirements and Benefits

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To excel in this role, you must be able to communicate effectively, think critically, and work collaboratively as part of a dynamic team. We offer a competitive salary of £23,400, a range of benefits, and opportunities for growth and development.

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Working with Us

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At our company, we value inclusivity, sustainability, and customer-centricity. If you share these values and are passionate about making a difference, join us today



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