Student Accommodation Support Specialist

23 hours ago


Coventry, Coventry, United Kingdom Homes For Students Full time

Homes for Students is a leading provider of student accommodation in the vibrant city. We are committed to creating a positive and supportive environment for our students, and we are seeking an exceptional Student Accommodation Support Specialist to join our team.

About the Role:

This is an exciting opportunity to work 40 hours per week, Monday to Friday, as part of our Resident Services team. As a Student Accommodation Support Specialist, you will be responsible for providing a warm and friendly meet and greet service, reception support, and help desk assistance to our students and visitors.

You will contribute to various back-office functions, providing administrative support to the operations team and General Manager. This may include supporting open days, intake days, and departures, as well as assisting students, visitors, and external contacts on a day-to-day basis.

Key Responsibilities:
  • Customer Service: Provide excellent customer care to students and visitors, consistently maintaining the highest standards of service delivery.
  • Help Desk Assistance: Operate a professional helpdesk and telephone service, promptly and helpfully responding to student queries.
  • Administrative Support: Contribute to various back-office functions, providing administrative support to the operations team and General Manager.
What We Offer:

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a generous holiday package of 25 days, plus bank holidays. You will also have access to exclusive retail discounts, cycle-to-work scheme, and charity days.

We are proud members of Inclusive Employers, and we value diversity and inclusivity. We encourage applications from candidates of all backgrounds and communities.



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