Accommodation and Support Services Lead

2 days ago


Coventry, Coventry, United Kingdom Coventry City Full time

Coventry City is seeking an experienced Housing and Homelessness Operations Manager to lead its Supported Accommodation Service. The successful candidate will oversee the day-to-day operations of supported accommodation buildings, ensuring that residents receive high-quality customer services.

About the Role:

This role involves managing a team of Housing Officers, ensuring that properties are let within set targets, and maintaining high standards of accommodation management and maintenance.

Key Responsibilities:
  • Minimise void periods and ensure properties are let within set targets
  • Foster partnership working with Support Providers to support and move-on of customers
  • Collections rents via Housing Benefit and overcome barriers with complex customers
About You:

To be successful in this role, you will have experience in housing management and delivery of supported accommodation, hostel, or other accommodation provision. You should have excellent management and time management skills, as well as the ability to work with complex client groups.

You will also have good working knowledge of relevant legislation for Housing and Homelessness and be willing to learn about new developments in the field.

The annual salary for this role is approximately £43,000-£45,000, depending on experience.



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