Customer Experience Technician
3 weeks ago
We're looking for a skilled Customer Experience Technician to join our support team at Total Training Provision In this exciting opportunity, you'll play a key role in delivering exceptional technical support services to our customers.
About the Role:- We're offering a competitive salary of £28,000 - £33,000 per annum, depending on experience.
As a Customer Experience Technician, you'll be responsible for triaging and resolving technical support requests, as well as communicating with customers to provide updates on their support requests. You'll work closely with our engineering teams to identify areas for process improvement and implement changes that enhance our support services.
Key Responsibilities:- Triage and Resolution: Investigate and resolve technical support requests in a timely and efficient manner.
- Customer Communication: Communicate effectively with customers to provide updates on their support requests and ensure that they're satisfied with the service received.
- Process Improvement: Collaborate with our engineering teams to identify areas for process improvement and implement changes that enhance our support services.
- A strong background in IT or a related field.
-
Apprentice Customer Support and Data Technician
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Getting In Limited Full timeWe are seeking a talented Apprentice Customer Support and Data Technician to join our team at Getting In Limited in Bath, BA1. This exciting role involves providing top-notch customer support and technical data services while completing your L3 Data Technician Apprenticeship.About the JobIn this role, you will be responsible for delivering exceptional...
-
Customer Experience Representative
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Whistles Careers Full timeHobbs Careers is committed to providing a first-class shopping experience for our customers. As a Customer Experience Representative, you will play a vital role in achieving this goal. Your responsibilities will include connecting with our customers with personality and pride, acting as a brand ambassador to promote and deliver an outstanding customer...
-
Customer Experience Ambassador
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Whistles Full time**The Role**We're seeking a Customer Experience Ambassador to join our team at Whistles. As a key member of our sales floor team, you'll play a vital role in delivering outstanding customer service and ensuring that every customer leaves our store feeling valued and satisfied.You'll be responsible for maintaining a high level of visual merchandising...
-
Customer Experience Advocate
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Gi Group Full timeJob Title: Customer Experience AdvocateAbout Us:Gi Group is a leading recruitment agency specialising in temporary and permanent staffing solutions. We are passionate about connecting people with fulfilling career opportunities that drive growth and success.Job Description:We are seeking a skilled Customer Experience Advocate to join our team in Bath. The...
-
Customer Experience Advisor
3 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bath, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Head
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom The Works Full timeWe are seeking a highly skilled Customer Experience Head to join our team at The Works. As a Customer Experience Head, you will be responsible for creating an environment that is fun, friendly, accessible, and inclusive for customers.The ideal candidate will have a passion for customer experience, excellent communication skills, and the ability to motivate...
-
Customer Experience Lead
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Travelodge Hotels Limited Full timeWe are seeking an experienced Customer Experience Lead to join our team. In this role, you will be responsible for driving customer satisfaction and loyalty through effective leadership and strategic planning. Your primary objective will be to create a positive and engaging experience for our guests, from check-in to check-out.Job OverviewThis is a fantastic...
-
Customer Experience Specialist
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Moss Full timeWe are looking for a talented Customer Experience Specialist to join our Moss team.About the Role:This is an exciting opportunity for a sales-focused individual who is passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you will be responsible for interacting with customers, understanding their needs, and...
-
Customer Experience Director
5 days ago
Bath, Bath and North East Somerset, United Kingdom DiDixital Impresores Full timeJob OverviewAt DiDixital Impresores, we're committed to delivering exceptional customer experiences. As a Customer Experience Director, you'll play a critical role in shaping our store's atmosphere and ensuring every customer feels valued.You'll act as a true ambassador for Rituals, inspiring your team and setting the standard for outstanding service. With a...
-
Customer Experience Specialist
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Moss Full timeWe are seeking a highly motivated Sales Associate to join our team at Moss. As a key member of our retail staff, you will be responsible for delivering exceptional customer experiences and driving sales growth.Moss is more than a menswear brand, we're 'Styling individuals for moments that matter'. Our company values are built around Trusting our colleagues...
-
Customer Experience Specialist
2 months ago
Bath, Bath and North East Somerset, United Kingdom First Home Improvement Full timeAbout the RoleAs a key member of our team at First Home Improvement, you will be responsible for delivering exceptional customer experiences. This includes providing quotations, taking measurements, and showcasing product samples.Key Responsibilities:Provide accurate measurements to customersShowcase product samples to customersConduct surveys to understand...
-
Customer Experience Associate
5 days ago
Bath, Bath and North East Somerset, United Kingdom Shanghai VIM Industrial Design Co., Ltd. Full timeCome and join our team as a Customer Experience Associate at Shanghai VIM Industrial Design Co., Ltd.! This exciting opportunity is located in Stall Street, Bath, and offers a competitive salary of £12.00 per hour.With a focus on delivering exceptional customer experiences, you'll be responsible for driving sales and promoting our vast range of products....
-
Customer Experience Expert
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Moss Full timeAbout UsMoss is a pioneering menswear brand that's been perfecting its craft for over 170 years. We're passionate about providing exceptional customer experiences, not just on special occasions but every day. Our dedication to quality, style, and sustainability sets us apart.Job RequirementsWe're looking for a skilled Sales Associate to join our team as a...
-
Customer Experience Specialist
6 days ago
Bath, Bath and North East Somerset, United Kingdom London & Country Mortgages Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Case Manager. The successful candidate will be responsible for providing post-application support to our customers, ensuring their experience with us is positive and seamless.
-
Customer Experience Specialist
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom London & Country Mortgages Full timeAbout the CompanyLondon & Country Mortgages is a leading fee-free mortgage and protection broker with over 160 awards to its name. We pride ourselves on providing exceptional customer service and supporting our employees in their professional development.The ideal candidate will be self-motivated, well-organised, and possess excellent telephone manners and...
-
Customer Experience Champion
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Whistles Full timeJob Description: As a Supervisors at Whistles, you will play a key role in driving commercial growth in-store, overseeing operational and commercial practices, and harmonising efficiencies on the shop floor. Collaborative and adaptable in your approach, you will assist the wider in-store management team in delivering an exceptional customer experience. By...
-
Customer Experience Advisor
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Thrive Group Full timeThrive Group is excited to announce a new Service Quality Adviser role in our Bath office. We're looking for someone with a passion for delivering exceptional customer service and a drive to exceed customer expectations.This is a fantastic opportunity to join a dynamic team and contribute to the success of our clients. As a Service Quality Adviser, you will...
-
Customer Experience Specialist
5 days ago
Bath, Bath and North East Somerset, United Kingdom FATFACE Full timeJob Title: Sales AssociateEstimated Salary: £24,000 - £28,000 per annum (dependent on location and experience).Company OverviewFatFace is a British fashion retailer that has been bringing style and positivity to its customers for over 30 years.Job DescriptionAs a Sales Associate, you will be responsible for delivering exceptional customer service,...
-
Customer Experience Associate
1 month ago
Bath, Bath and North East Somerset, United Kingdom Proper Pubs - Stonegate Group Full timeAt Proper Pubs, we're passionate about serving high-quality food and drink. As a member of our Front of House team, you'll be the face of our business, ensuring every customer has an exceptional experience.
-
Customer Experience Advisor
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom London & Country Mortgages Full time £23,500Job DescriptionAs a Mortgage Support Specialist at L&C Mortgages, you will play a crucial role in supporting our clients through one of the biggest financial transactions of their lives. Your primary responsibilities will include:Liaising between customers and lenders to ensure smooth mortgage applicationsProactively managing applications and completing...