Customer Service Representative
4 weeks ago
At Aimbridge Hospitality, we're passionate about delivering exceptional guest experiences. As a Guest Service Assistant, you'll be the first point of contact for our guests, providing a warm welcome and exceptional service.
Working closely with your team, you'll ensure that every shift is smooth and efficient, delivering the best possible guest experience every time.
Based in the Holiday Inn Express Cambridge branch, you'll be part of a team of passionate people who know that being the best doesn't always mean working around the clock.
As a Guest Service Assistant, you'll have the opportunity to develop your skills and knowledge in customer service, hospitality, and teamwork.
At Aimbridge, we believe that personality is key, so we're looking for someone with bags of personality and a real flair for hospitality.
Key Responsibilities:
- Provide exceptional customer service to our guests
- Work closely with your team to ensure smooth and efficient shifts
- Develop your skills and knowledge in customer service, hospitality, and teamwork
What We Offer:
- Hotel discounts portfolio wide
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Volunteer days – Up to two days per year to support a charity of your choice
- Staff meals on duty
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