Administrative Assistant

6 days ago


Poole, Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Dorset HealthCare University NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing financial support and administrative services to our patients and staff.

Key Responsibilities
  • Provide financial support and administrative services to patients and staff, including petty cash, banking, and financial reconciliation.
  • Support the Patient Affairs Officer with administrative duties, including estates requisitions, site keys, and alarms.
  • Work collaboratively with the team to ensure seamless delivery of services and meet deadlines.
  • Develop and maintain accurate records and reports, ensuring compliance with organizational policies and regulations.
  • Provide excellent customer service and communication skills, interacting with patients, staff, and external partners.
Requirements
  • GCSE in English and Maths Grade C or above, or equivalent.
  • RSA II or equivalent experience in Word Processing/Typing.
  • Experience of working within an office environment with cash handling and financial reconciliation experience.
  • Excellent written and verbal communication and interpersonal skills.
  • Good time management skills to work within set deadlines.
  • Good organizational skills and ability to organize own workload.
  • Computer literacy and ability to learn and work on a variety of systems.
Desirable Qualifications
  • Previous experience of working within the NHS, ideally Mental Health Services.
Personal Qualities
  • Ability to work flexibly to cross-cover with the Patient Affairs Officer across 5 days a week.
  • Ability to work in a busy environment in a calm, efficient, and confident manner.
  • Helpful and approachable attitude, with a patient and supportive approach towards others.
  • Positive, professional, and can-do approach.
  • Neat and understandable handwriting.


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