Housing Income Specialist

1 week ago


Worcester, Worcestershire, United Kingdom Bromford Full time
About the Role:

We are seeking a skilled Housing Income Officer to join our high-performing Income Management team at Bromford. As a key member of this team, you will be responsible for income collection, management, and analysis.

With a passion for customer service, you will play a vital role in helping our customers thrive by ensuring accurate and timely payments. Your experience in benefits, housing income, or related areas will enable you to make a real difference in people's lives.

Key Responsibilities:

  • To collect, manage, and analyze income data for accurate payment processing.
  • To provide excellent customer service, responding to inquiries and resolving issues promptly.
  • To collaborate with internal teams to ensure seamless communication and efficient workflow.

What You'll Need:

  • A degree or equivalent experience in a related field, such as social work, finance, or administration.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Salary: £28,000 - £32,000 per annum, depending on experience.



  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Bromford is seeking a highly skilled Income Collection Specialist to join its Income Management team. This is a critical role that requires a strong understanding of housing benefit and income collection processes.The successful candidate will work closely with customers to identify solutions to their individual needs, including negotiating repayment...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    About the RoleWe are looking for an Income Management Specialist to join our team at Bromford. In this role, you will be responsible for collecting income as well as providing expert guidance to customers on subjects like benefits and income maximisation.The ideal candidate will have strong communication skills, a full driving licence, and access to a...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    About the JobWe are seeking a highly skilled Income Collection Specialist to join our team in Worcestershire and Herefordshire regions. As an Account Management Officer, you will be responsible for collecting income from customers, providing guidance on benefits and income maximisation, and building strong relationships with stakeholders.Job OverviewThis is...


  • Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full time

    Niyaa People Ltd: Income Officer RoleWe are seeking an experienced Income Officer to join our housing team on a temporary basis. This role involves managing rent arrears, service charges, and other debts within a specific area, ensuring income recovery through effective policies and procedures.Key Responsibilities:Handle all aspects of rent arrears and debt...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Job OverviewWe are seeking an experienced Housing Income Officer to join our high-performing Income Management team at Bromford.As a key member of our team, you will play a vital role in helping our customers thrive by ensuring they receive the correct income-related benefits.


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Job Title: Housing Customer Service SpecialistAbout the RoleWe are looking for an experienced Housing Customer Service Specialist to join our team. In this role, you will work closely with customers to provide guidance on benefits and income maximisation, and ensure accurate and timely income collection. Your expertise in housing or benefits advice will be...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    We are seeking an exceptional Customer Service and Income Collection Specialist to join our Income Management team in Worcestershire and Herefordshire regions. As a key member of our team, you will play a vital role in ensuring that our customers receive the support they need to thrive.In this role, you will be responsible for collecting income from...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    About UsBromford is a leading housing association recognised as a Great Place to Work. We pride ourselves on delivering exceptional customer service and creating a positive impact on the communities we serve.In this role, you will be working within our high-performing Income Management team, responsible for collecting income from our customers and ensuring...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Job SummaryWe are seeking an experienced Housing Income Officer to join our high-performing Income Management team. This role will involve income collection and management, requiring strong communication and organisational skills.The ideal candidate will have experience of working in benefits, housing income or another related area. A passion for customer...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Company OverviewBromford is a recognised Great Place to Work, providing safe, secure and warm homes to over 100,000 people. We are committed to building trust, developing relationships and enabling individuals to achieve more and build a brighter future for themselves.Job DescriptionWe are seeking a Housing Customer Service Specialist to join our Income...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Job DescriptionWe are seeking a highly skilled Housing Income Officer to join our Income Management team in Worcestershire and Herefordshire. As a key member of the team, you will be responsible for income collection and providing guidance to customers on subjects like benefits and income maximisation.You will manage a patch of around 1000 homes, developing...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Housing Income Officer Job Description:We are seeking an experienced Housing Income Officer to join our Income Management team at Bromford. This is an exciting opportunity to develop your skills and experience in benefits, housing income, or related areas, while making a real difference in people's lives.Key Responsibilities:To collect, manage, and analyze...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Job Summary:Bromford is seeking an experienced Housing Income Officer to join our Income Management team. As a key member of this team, you will be responsible for income collection, management, and analysis, ensuring accurate and timely payments for our customers.This is an excellent opportunity to develop your skills and experience in benefits, housing...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Bromford is seeking a highly skilled Income Officer Manager to join its team in Worcestershire. This is a vital role that requires excellent customer service skills, experience in housing or benefits advice, and the ability to independently think around problems.In this position, you will be responsible for managing a patch of around 1000 homes, developing...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Bromford is a leading provider of affordable housing in the UK, and we are currently seeking a highly skilled Benefits and Income Guidance Officer to join our Income Management team in Worcestershire and Herefordshire regions.In this role, you will be responsible for providing guidance to customers on benefits and income maximisation, as well as working...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Bromford is seeking a highly skilled Benefits and Income Manager to join our Income Management team. As a senior member of the team, you will be responsible for managing the benefits and income maximisation process, ensuring that customers receive the maximum amount of benefits they are eligible for.To succeed in this role, you will need strong leadership...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Company OverviewBromford is a recognised Great Place to Work, committed to making a real difference in people's lives. We strive to provide excellent customer service and help our customers thrive.


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    We are seeking an experienced Housing Benefits Collector to join our team in the Worcestershire and Herefordshire regions. As a key member of our Income Management team, you will play a vital role in ensuring that our customers receive the support they need to thrive.This is a full-time, 9-month fixed-term contract position that requires strong communication...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    About Bromford: We are a leading housing association dedicated to providing affordable homes and supporting our communities. Our Income Management team plays a vital role in ensuring our customers can afford their rent.As an Income Management Coordinator, you will work closely with customers to understand their financial situations and develop personalized...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    Housing Customer Service Specialist Role SummaryWe are seeking an experienced Housing Customer Service Specialist to join our Income Management team. As a Housing Customer Service Specialist, you will be responsible for income collection and providing guidance to customers on benefits and income maximisation. You will work closely with customers to...