Housing Benefits Collector

1 day ago


Worcester, Worcestershire, United Kingdom Bromford Full time

We are seeking an experienced Housing Benefits Collector to join our team in the Worcestershire and Herefordshire regions. As a key member of our Income Management team, you will play a vital role in ensuring that our customers receive the support they need to thrive.

This is a full-time, 9-month fixed-term contract position that requires strong communication skills, a positive attitude, and a consistent work ethic. You will work closely with colleagues and customers to provide guidance on housing benefit and income maximisation, as well as negotiate repayment arrangements.

The ideal candidate will have experience working in benefits, housing income, or a related area, with a strong understanding of housing benefit, universal credit, and welfare reform legislation. They will also possess good IT skills, attention to detail, and excellent work habits.

As a valued member of our team, you will contribute to our mission of providing safe, secure, and warm homes to over 100,000 people. If you are passionate about customer service and want to make a real difference in people's lives, we encourage you to apply for this exciting opportunity.

The estimated annual salary for this role is £25,500 - £28,000 depending on experience, with a full driving licence and access to a vehicle required. Interviews will be held at our Tewkesbury office.


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