Housing Benefits Officer

3 days ago


Worcester, Worcestershire, United Kingdom Bromford Full time

About Bromford: We are a leading housing association dedicated to providing affordable homes and supporting our communities. Our Income Management team plays a vital role in ensuring our customers can afford their rent.

As an Income Management Coordinator, you will work closely with customers to understand their financial situations and develop personalized payment plans. You will also manage customer benefits, including housing benefit claims and payments.

Key requirements include:

  • Strong communication and interpersonal skills
  • Experience working in customer-facing roles, particularly in benefits or income management
  • Ability to analyze complex data and make informed decisions

We offer a competitive salary of $52,000 - $62,000 per annum, depending on experience. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply.



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