Income Management Coordinator

1 week ago


Worcester, Worcestershire, United Kingdom Bromford Full time
Job Summary:

Bromford is seeking an experienced Housing Income Officer to join our Income Management team. As a key member of this team, you will be responsible for income collection, management, and analysis, ensuring accurate and timely payments for our customers.

This is an excellent opportunity to develop your skills and experience in benefits, housing income, or related areas, while making a real difference in people's lives.

Key Responsibilities:

  • To collect, manage, and analyze income data for accurate payment processing.
  • To provide excellent customer service, responding to inquiries and resolving issues promptly.
  • To collaborate with internal teams to ensure seamless communication and efficient workflow.

Requirements:

  • A degree or equivalent experience in a related field, such as social work, finance, or administration.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Salary and Benefits:

The salary for this position is £28,000 - £32,000 per annum, depending on experience. We also offer a range of benefits, including pension scheme, life assurance, and 25 days' annual leave.


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