Senior IT Service Desk Analyst
1 day ago
The Royal Agricultural University is seeking a highly skilled Senior IT Service Desk Analyst to join its Digital Operations team. This key role will provide effective and efficient IT and audio-visual support to the University community, logging and managing requests and incidents in accordance with service level targets. The successful candidate will manage the workload of the team, provide second-line support, and escalate issues to the Digital Operations Manager or Digital Architecture team as necessary. This role will report to the Digital Operations Manager and will have work oversight of a small team consisting of an IT Service Desk Analyst and a Junior IT Service Desk Analyst. The ideal candidate will have a proven record of investigating, identifying, and quickly resolving issues related to software and hardware installations. They will also possess highly effective communication skills and sound practical and theoretical knowledge of digital systems. The University offers a range of benefits, including a 35-hour working week, generous annual leave entitlement, pension scheme, and free parking on campus. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.
-
Senior IT Service Desk Analyst
6 days ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob Title: Senior IT Service Desk AnalystWe are seeking a highly skilled and experienced Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-personResolve IT issues in a timely and efficient mannerCollaborate with the IT team to...
-
Senior IT Service Desk Analyst
6 days ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob Title: Senior IT Service Desk AnalystWe are seeking a highly skilled and experienced Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-personResolve IT issues in a timely and efficient mannerCollaborate with the IT team to...
-
Senior IT Service Desk Analyst
4 days ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-person.Resolve IT issues in a timely and professional manner.Collaborate with the IT team to identify and implement solutions to improve...
-
Senior IT Service Desk Analyst
4 days ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-person.Resolve IT issues in a timely and professional manner.Collaborate with the IT team to identify and implement solutions to improve...
-
Senior IT Service Desk Analyst
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled and experienced Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support and assistance to staff and students via phone, email, and in-person.Resolve IT issues and incidents in a timely and efficient manner.Collaborate with internal...
-
Senior IT Service Desk Analyst
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled and experienced Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support and assistance to staff and students via phone, email, and in-person.Resolve IT issues and incidents in a timely and efficient manner.Collaborate with internal...
-
Senior IT Service Desk Analyst
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled and experienced Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support and assistance to staff and students via phone, email, and in-personResolve IT issues and incidents in a timely and efficient mannerCollaborate with internal...
-
Senior IT Service Desk Analyst
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled and experienced Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support and assistance to staff and students via phone, email, and in-personResolve IT issues and incidents in a timely and efficient mannerCollaborate with internal...
-
Senior IT Service Desk Analyst
1 week ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-personResolve IT issues in a timely and professional mannerCollaborate with the IT team to identify and implement process...
-
Senior IT Service Desk Analyst
1 week ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-personResolve IT issues in a timely and professional mannerCollaborate with the IT team to identify and implement process...
-
Senior IT Service Desk Analyst
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-personResolve IT issues in a timely and efficient mannerCollaborate with the IT team to identify and implement process...
-
Senior IT Service Desk Analyst
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.Key Responsibilities:Provide technical support to staff and students via phone, email, and in-personResolve IT issues in a timely and efficient mannerCollaborate with the IT team to identify and implement process...
-
Senior IT Service Desk Specialist
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob Summary:The Royal Agricultural University is seeking a highly skilled Senior IT Service Desk Analyst to join our Digital Operations team. As a key member of the team, you will be responsible for delivering exceptional IT and audio-visual support services to our university community.Key Responsibilities:Provide effective and efficient IT and audio-visual...
-
Senior IT Service Desk Specialist
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob Summary:The Royal Agricultural University is seeking a highly skilled Senior IT Service Desk Analyst to join our Digital Operations team. As a key member of the team, you will be responsible for delivering exceptional IT and audio-visual support services to our university community.Key Responsibilities:Provide effective and efficient IT and audio-visual...
-
Senior IT Service Desk Specialist
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeAbout the RoleThe Royal Agricultural University is seeking a highly skilled Senior IT Service Desk Analyst to join our Digital Operations team. As a key member of the team, you will be responsible for delivering exceptional IT and audio-visual support services to our university community.Key ResponsibilitiesManage the workload of the team, providing...
-
Senior IT Service Desk Specialist
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeAbout the RoleThe Royal Agricultural University is seeking a highly skilled Senior IT Service Desk Analyst to join our Digital Operations team. As a key member of the team, you will be responsible for delivering exceptional IT and audio-visual support services to our university community.Key ResponsibilitiesManage the workload of the team, providing...
-
Senior IT Service Desk Specialist
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob Summary:The Royal Agricultural University is seeking a highly skilled Senior IT Service Desk Analyst to join its Digital Operations team. As a key member of the team, you will be responsible for delivering exceptional IT and audio-visual support services to the University community.Key Responsibilities:Manage the workload of the team, providing...
-
Senior IT Service Desk Specialist
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full timeJob Summary:The Royal Agricultural University is seeking a highly skilled Senior IT Service Desk Analyst to join its Digital Operations team. As a key member of the team, you will be responsible for delivering exceptional IT and audio-visual support services to the University community.Key Responsibilities:Manage the workload of the team, providing...
-
IT Service Desk Support Specialist
2 weeks ago
Cirencester, Gloucestershire, United Kingdom Siamo Recruitment Full timeJob OpportunityWe are working with a leading IT company based in Cirencester, a thriving business that has been expanding for over 20 years. They are passionate about providing professional and collaborative IT services to their customers.The company's IT Service Desk is expanding, and they are looking for a skilled Service Desk Advisor to join their team....
-
IT Service Desk Support Specialist
1 week ago
Cirencester, Gloucestershire, United Kingdom Siamo Recruitment Full timeJob OpportunityWe are working with a leading IT company based in Cirencester, a thriving business that has been expanding for over 20 years. They offer a range of services including Network, Cloud, Security, and DMSP.Their passionate IT Service Desk team is growing, and they are looking for a Service Desk Advisor to join their team. This is an exciting...