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IT Service Desk Support Specialist

2 months ago


Cirencester, Gloucestershire, United Kingdom Siamo Recruitment Full time
Job Opportunity

We are working with a leading IT company based in Cirencester, a thriving business that has been expanding for over 20 years. They are passionate about providing professional and collaborative IT services to their customers.

The company's IT Service Desk is expanding, and they are looking for a skilled Service Desk Advisor to join their team. As a Service Desk Advisor, you will be responsible for providing technical support and assistance to customers, ensuring that they receive the best possible service.

Key Responsibilities:

  • Providing technical support and assistance to customers via phone, email, or in-person
  • Resolving technical issues and escalating complex problems to senior technicians
  • Collaborating with internal teams to ensure seamless service delivery
  • Staying up-to-date with the latest technology and industry trends

About the Company:

Siamo Recruitment is a leading recruitment agency specializing in IT and technology placements. We work closely with our clients to understand their needs and provide tailored solutions to meet their requirements.

Why Join Us:

As a Service Desk Advisor with our client, you will have the opportunity to work with a dynamic and expanding team, develop your technical skills, and contribute to the delivery of exceptional customer service.