Senior IT Service Desk Analyst
1 day ago
We are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.
Key Responsibilities:
- Provide technical support to staff and students via phone, email, and in-person.
- Resolve IT issues in a timely and professional manner.
- Collaborate with the IT team to identify and implement solutions to improve IT services.
- Develop and maintain knowledge of IT systems and technologies.
Requirements:
- Strong technical skills and knowledge of IT systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Experience working in a service desk role.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
About Us:
The Royal Agricultural University is a leading provider of agricultural education and research. We are committed to excellence and innovation in all that we do.
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