Senior IT Service Desk Analyst

1 day ago


Cirencester, Gloucestershire, United Kingdom Royal Agricultural University Full time
Job Overview

We are seeking a highly skilled Senior IT Service Desk Analyst to join our team at the Royal Agricultural University.

Key Responsibilities:

  • Provide technical support to staff and students via phone, email, and in-person.
  • Resolve IT issues in a timely and professional manner.
  • Collaborate with the IT team to identify and implement solutions to improve IT services.
  • Develop and maintain knowledge of IT systems and technologies.

Requirements:

  • Strong technical skills and knowledge of IT systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Experience working in a service desk role.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.

About Us:

The Royal Agricultural University is a leading provider of agricultural education and research. We are committed to excellence and innovation in all that we do.



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