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IT Service Desk Support Specialist
2 months ago
We are working with a leading IT company based in Cirencester, a thriving business that has been expanding for over 20 years. They offer a range of services including Network, Cloud, Security, and DMSP.
Their passionate IT Service Desk team is growing, and they are looking for a Service Desk Advisor to join their team. This is an exciting opportunity to work with a collaborative and professional team that prioritizes customer satisfaction.
Key Responsibilities:
- Providing technical support to customers via phone, email, or in-person
- Resolving technical issues and escalating complex problems to senior technicians
- Collaborating with the team to achieve customer satisfaction and resolve issues efficiently
About the Company:
Siamo Recruitment is working with this leading IT company to find the right candidate for this role. If you are passionate about IT and customer service, this could be the perfect opportunity for you.