SaaS Customer Experience Specialist
14 hours ago
We are seeking a talented SaaS Customer Experience Specialist to join our fast-growing team. As a key member of our customer success team, you will be responsible for ensuring our clients achieve their desired outcomes from our software solutions.
This role involves providing continuous support and training on existing accounts, becoming a trusted advisor to help clients get the best out of our product, and working cross-functionally with other departments to guarantee a smooth process.
The ideal candidate will have a proven track record in customer success or account management within a B2B SaaS environment, excellent written and verbal communication skills, and experience retaining high-value clients.
In return, we offer a competitive salary of £45,000, flexible working hours, 25 days' holiday, and a comprehensive benefits package.
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Customer Experience Champion
3 days ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeArius Recruit is looking for a Customer Success Manager to take on a challenging role that requires strong relationship-building skills and a deep understanding of customer needs.About the Company:A rapidly growing company in the SaaS space, with a strong reputation for innovation and employee progression, is seeking an experienced professional to drive...
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SaaS Customer Success Professional
4 weeks ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeAbout the Role:Arius Recruit is seeking a skilled Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth.Responsibilities:Client Onboarding: Develop and implement effective onboarding strategies to ensure seamless transitions...
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Customer Experience Specialist
4 weeks ago
Crewe, Cheshire East, United Kingdom Baywater Healthcare Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Baywater Healthcare, where we deliver exceptional service and support to our customers. In this role, you will be responsible for managing workload, completing training, and delivering great customer experiences.As a Customer Experience Specialist, you will have the...
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SaaS Success Partner
1 week ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeJob OverviewWe are seeking an experienced Account Development Manager to join our team at Arius Recruit. As a key member of our sales team, you will be responsible for delivering exceptional customer support and guidance to existing clients, ensuring they achieve optimal results from our software.You will work closely with cross-functional teams to become...
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Customer Experience Specialist
2 months ago
Crewe, Cheshire East, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to provide exceptional service and support to our customers in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely with other...
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SaaS Account Growth Manager
3 days ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeArius Recruit is seeking an experienced Customer Success Manager to join our team. As a key member of our SaaS team, you will play a crucial role in delivering exceptional client experiences and driving business growth.In this role, you will work closely with cross-functional teams to develop and execute strategies that drive customer satisfaction and...
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Cloud Developer for SaaS Company
7 days ago
Crewe, Cheshire East, United Kingdom Parvana Full timeParvana, a leading provider of software solutions, is seeking a highly skilled Cloud Developer to join their team. This is an excellent opportunity for a talented individual to develop their skills in building scalable and efficient microservices architectures using Typescript/NodeJS/Docker on AWS.The Cloud Developer will be responsible for designing,...
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SaaS Account Manager Lead
5 days ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeThe CompanyWe are a leading sales recruitment agency specialising in SaaS, DeepTech, FinTech, RegTech, AI, Data & Analytics, Financial Crime software and more. Our team is passionate about connecting talented professionals with exciting career opportunities.About the JobThis Customer Success Manager Lead role involves providing world-class support to our...
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Crewe, Cheshire East, United Kingdom Taggarts Motor Group Full timeAbout the OpportunityThe Service Quality and Customer Experience Specialist will play a crucial role in ensuring exceptional service standards across all customer touchpoints. This involves handling complex customer issues, resolving complaints effectively, and driving continuous improvement in customer satisfaction.Key ResponsibilitiesHandle all customer...
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Client Growth Specialist
1 week ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeAbout the RoleAs a Client Growth Specialist at Arius Recruit, you will be responsible for delivering exceptional customer support and guidance to existing clients, ensuring they achieve optimal results from our software.You will work closely with cross-functional teams to become the voice of the client, guaranteeing a seamless and profitable experience. This...
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Customer Success Professional
14 hours ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeAbout the RoleAt Arius, we're seeking a seasoned Customer Success Manager to join our team. As a key member of our sales force, you will be responsible for driving business growth and delivering exceptional customer experiences.Your primary focus will be on building and maintaining strong relationships with our clients, identifying opportunities to upsell...
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Dining Experience Specialist
4 weeks ago
Crewe, Cheshire East, United Kingdom Greene King Pubs Full timeWe are currently seeking a skilled and enthusiastic Dining Experience Specialist to join our team at Greene King Pubs. In this role, you will play a crucial part in delivering exceptional dining experiences for our customers and helping us maintain our reputation as one of the leading pub chains in the UK.About the Role:Assist with food preparation and...
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Senior Client Growth Manager
4 weeks ago
Crewe, Cheshire East, United Kingdom Arius Recruit Full timeAs a Senior Client Growth Manager for Arius Recruit, you will be responsible for leading high-value client interactions and developing strategic account plans to deliver short, medium, and long-term value.About the CompanyArius Recruit is a fast-growing company in the SaaS space with a strong reputation for innovation and employee progression. We have...
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Customer Experience Advisor
3 months ago
Crewe, Cheshire East, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Crewe, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...
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Adviser - Customer Experience
2 weeks ago
Crewe, Cheshire East, United Kingdom Radius Payment Solutions Limited Full timeRole OverviewThe Customer Service Advisor plays a crucial role in answering and resolving customer queries, promoting self-service and value-added products. This position is based in Crewe, offering a competitive salary, bonus potential, and a range of benefits including company sick pay, life assurance, pension, and excellent training.Key responsibilities...
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Customer Experience Representative
3 days ago
Crewe, Cheshire East, United Kingdom Dreams Full timeAre you passionate about helping others find their perfect bed? Join our team at Dreams, the UK's most loved bed retailer, and become a Customer Experience Representative.Job ResponsibilitiesYou'll play a key role in providing exceptional customer experiences and contributing to our sales success. Your main responsibilities will include:Building...
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Customer Success Manager
1 month ago
Crewe, UK, Cheshire, United Kingdom Arius Recruit Full timeCustomer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business with a...
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Customer Experience Manager
4 weeks ago
Crewe, Cheshire East, United Kingdom Lookers Full timeJob OverviewWe are seeking a skilled Customer Experience Manager to join our team at Crewe BMW. This role is responsible for ensuring outstanding service and effectively handling complaints across the customer journey.
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Customer Experience Ambassador
4 weeks ago
Crewe, Cheshire East, United Kingdom The Rank Group Full timeCompany OverviewThe Rank Group, the leading operator of bingo clubs in the UK, offers an exciting opportunity to join their team as a Customer Experience Ambassador. As part of this role, you will be responsible for delivering exceptional customer service and creating memorable experiences for guests.SalaryThe estimated salary for this position is £22,500 -...
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Customer Experience Coordinator
6 days ago
Crewe, Cheshire East, United Kingdom Accor Hotels Full timeJob DescriptionWe are seeking a Customer Experience Coordinator to join our Front Office team at Accor Hotels. In this role, you will be responsible for coordinating front office operations and ensuring that all guests receive exceptional customer service.About the RoleThe successful candidate will be responsible for maintaining Front Office log books and...