Customer Service Ambassador

4 weeks ago


Stevenage, Hertfordshire, United Kingdom Mecca Bingo Full time
Customer Service Ambassador Role

About the Role

As a Customer Service Ambassador at Mecca Bingo, you will be the face of our brand, providing exceptional service to our customers and ensuring they have an enjoyable experience in our venues. We are looking for friendly, adaptable, and caring individuals who can work well in a team and provide a warm welcome to our customers.



Key Responsibilities

Our Customer Service Ambassadors are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. This includes providing excellent customer service, working across all sections of the venue, and being a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions.



Requirements
  • Good communication skills
  • A smile for everyone
  • Ability to work well in a team


What We Offer
  • Induction for Success: A comprehensive induction program to familiarise you with our Mecca values and culture
  • Learning and Development: Opportunities to learn and grow with the guidance of experienced industry professionals
  • People-Focused Culture: A supportive and nurturing work environment that ensures you have the tools you need to thrive

At Mecca Bingo, we are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.



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