Customer Service Representative

6 days ago


Stevenage, Hertfordshire, United Kingdom WHSmith Full time

Job Summary

We are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.

Key Responsibilities

  • Deliver outstanding customer service to all customers.
  • Manage queues and ensure customers can access the services they need quickly and efficiently.
  • Meet high standards of governance and attention to detail.
  • Work collaboratively as part of a team to achieve sales and customer service targets.

What We Offer

As a Counter Assistant at WHSmith, you will benefit from a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

About Us

WHSmith is a leading retailer with a long history of providing excellent customer service. We are committed to creating a positive and inclusive work environment for all our colleagues.



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