Customer Service Representative
3 weeks ago
Job Role:
As a Counter Assistant at WHSmith, you will play a vital role in providing exceptional customer service to our customers. You will be responsible for managing queues, ensuring customers have a positive experience, and meeting high standards of governance and attention to detail.
Key Responsibilities:
- To deliver an exceptional customer service experience to all customers.
- To manage queues and ensure customers have access to the services they need quickly and simply.
- To meet high standards of governance and attention to detail.
- To work as part of a team and support colleagues.
Requirements:
- A passion for customers and delivering exceptional customer service.
- Confidence in communicating within the team.
- Motivation to achieve fantastic results and standards.
- Adaptability to meet company requirements and goals.
Benefits:
We know you will work hard to make WHSmith a success and keep our customers happy. As a reward, you will receive a range of benefits including a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have access to our Employee Assistance Programme, which will support you with help and guidance for your wellbeing.
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