Customer Service Representative

2 weeks ago


Stevenage, Hertfordshire, United Kingdom St John Ambulance Full time

About the Role

35 Hours per week

As a customer service representative, you will be responsible for delivering exceptional customer service to our customers. You will be liaising with local volunteers to support them in providing first aid cover at events. You will be part of a welcoming supportive team who will help you to understand this unique organisation.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will need to have an eye for detail and have excellent communication skills, being able to deal with customers, staff and volunteers.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

  • Competitive salary & pension scheme
  • Cycle to work scheme
  • Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
  • Discounts – you'll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.


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