Customer Service Representative

4 weeks ago


Stevenage, Hertfordshire, United Kingdom Pioneering People Full time

Customer Service Advisor Role

We are seeking a skilled Customer Service Advisor to join our team at Pioneering People. As a Customer Service Advisor, you will be the first point of contact for customers, managing their accounts and providing admin support across the business.

Key Responsibilities:

  • Manage and track customer accounts
  • Manage the admin of all sales orders and amendments
  • Provide customer order book reports
  • Participate in customer meetings both onsite and offsite
  • Process new customer quotations and complete costed BOMs
  • Update CRM with prospects and opportunities

Requirements:

  • Experience in a Customer Service / Sales position desirable
  • Proficient in Microsoft packages (Excel)
  • Comfortable communicating with customers by tele and email
  • GCSE Grade C/4 or above in English & Maths
  • Enthusiastic, with real drive to ensure customer needs and expectations are met
  • Strong organisational skills and excellent communicator
  • Good negotiator as will be essential when agreeing delivery dates
  • Ability to develop and grow customer relationships

What We Offer:

  • From £25,000 per annum depending on experience
  • Nest Pension Scheme
  • Reward Gateway Discount Scheme
  • Free Specsavers Eye Test Vouchers and access to DoctorLine
  • Excellent working environment
  • Career progression


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Victaulic. As a Customer Service Representative, you will be responsible for ensuring customer satisfaction and company profitability by consistently adhering to Customer Care and organizational policies.Key ResponsibilitiesProvide professional responses to product and...


  • Stevenage, Hertfordshire, United Kingdom Trusta trader Full time

    Are you passionate about delivering exceptional customer service?Trusta trader, a market leading company in connecting consumers with trusted tradespeople, is seeking a dedicated and detail-oriented Customer Service Representative to join their vibrant team.As a Customer Service Representative, you will play a pivotal role in ensuring customers receive...


  • Stevenage, Hertfordshire, United Kingdom Cameron Clarke Associates Full time

    Customer Service RepresentativeCameron Clarke Associates is seeking a dedicated and detail-oriented Customer Service Representative to join their team.The ideal candidate will possess excellent communication skills, a calm and empathetic nature, and the ability to resolve customer complaints in a professional and courteous manner.Key...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our clients. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate information about our products and services.Working closely with other departments to ensure customer satisfaction.Requirements:Previous experience...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    About the RoleWe're Victaulic, a global leader in the construction industry, and we're seeking a Customer Care Agent to join our team.Key ResponsibilitiesProvide exceptional customer service and support to our primary accounts and other contacts.Enhance customer relationship management through internal and external communication.Process and fulfill orders...


  • Stevenage, Hertfordshire, United Kingdom Formula One Autocentres Full time

    We are looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our team in Stevenage. As a key member of our team, you will provide exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to...


  • Stevenage, Hertfordshire, United Kingdom Leeds Building Society Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Leeds Building Society. As a key member of our branch team, you will provide exceptional customer service, assisting with all branch-based products and services.You will be responsible for opening savings accounts for customers looking to invest for a fixed term or save for an...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    About the RoleWe are seeking a highly skilled Customer Care Agent to join our team at Victaulic. As a key member of our customer service team, you will be responsible for ensuring customer satisfaction and company profitability by consistently adhering to customer care and organizational policies.Key ResponsibilitiesProvide professional responses to product...


  • Stevenage, Hertfordshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure smooth operations.Key ResponsibilitiesDeliver products to...


  • Stevenage, Hertfordshire, United Kingdom WHSmith Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, connecting people across miles and time, and taking care of their needs with our Post Office services.Key ResponsibilitiesDeliver exceptional customer service to all...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    About the Role:We are seeking a highly motivated Customer Care Agent to join our team at Victaulic. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and company profitability by consistently adhering to Customer Care and organizational policies.Responsibilities:Provide professional responses to product and...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    Role Overview As a key member of our team, you will play a crucial role in ensuring customer satisfaction and company profitability. Key Responsibilities Provide expert responses to product and order inquiries for primary accounts and other contacts as needed. Enhance customer relationship management internally and externally, fostering strong...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...


  • Stevenage, Hertfordshire, United Kingdom St John Ambulance Full time

    About the Role35 Hours per weekAs a customer service representative, you will be responsible for delivering exceptional customer service to our customers. You will be liaising with local volunteers to support them in providing first aid cover at events. You will be part of a welcoming supportive team who will help you to understand this unique...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Representative, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations in Stevenage, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Stevenage, Hertfordshire, United Kingdom Talent Finder Full time

    Talent Finder is seeking a dedicated Customer Service Representative to join our vibrant team in Stevenage, Hertfordshire.With a passion for delivering exceptional customer service, you will thrive in this dynamic and fast-paced environment.The successful candidate will be responsible for resolving customer complaints in a professional and timely...


  • Stevenage, Hertfordshire, United Kingdom Nemco Limited Full time

    Customer Service Advisor PositionAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving customer queries and providing top-notch support? If so, we have an exciting opportunity for a Customer Service Advisor to join our team at Nemco Limited.As a Customer Service Advisor, you will play a key role in managing...


  • Stevenage, Hertfordshire, United Kingdom WHSmith Full time

    Job SummaryWe are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers.Manage queues and ensure customers can access the services...


  • Stevenage, Hertfordshire, United Kingdom Pioneering People Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Pioneering People. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support.Key Responsibilities:Manage customer accounts and provide administrative supportFirst point of contact for customer...