Seasonal Admissions Associate

7 days ago


Chester, Cheshire, United Kingdom Chester Zoo Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Admissions team as a Seasonal Admissions Assistant. As a key member of our team, you will be responsible for providing exceptional customer service to our visitors, handling cash and card transactions, and working collaboratively with colleagues to ensure a smooth and enjoyable experience for all.

Key Responsibilities
  • Provide excellent customer service to visitors, responding to their queries and resolving any issues in a professional and courteous manner.
  • Handle cash and card transactions accurately and efficiently, maintaining a high level of security and integrity.
  • Work collaboratively with colleagues to ensure a smooth and efficient operation of the Admissions area.
  • Participate in training and development opportunities to enhance your skills and knowledge.
  • Contribute to the overall success of the team by being flexible and adaptable in your work.
What We Offer
  • A competitive hourly rate of £11.44.
  • A seasonal contract starting 3rd November 2024 until 5th January 2025.
  • The opportunity to work in a dynamic and fast-paced environment with a team of passionate and dedicated individuals.
  • Annual leave which accrues based on hours of work.
  • A staff pass allowing you to visit the zoo during your time off, plus complimentary tickets for your friends and family.
  • Employee Assistance Programme (EAP).
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Flexibility and adaptability in your work.
  • Basic knowledge of Microsoft Word and Excel.
  • Experience of EPOS systems and cash handling.


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