Technical Support Expert
1 day ago
N-Tier Selection Ltd is looking for a skilled Technical Support Expert to join our IT department. As a key member of our team, you will provide exceptional technical support to our staff, ensuring seamless operations.
This is a fantastic opportunity to develop your career in IT support, working in a dynamic environment with a small but busy IT department. We offer genuine career development and personal growth opportunities, with a track record of promoting from within.
The successful candidate will have a proven ability to work under pressure, meeting tight deadlines and delivering high-quality results. They should be proficient in using Microsoft products, with experience working with Office 365 administration.
Salary: £28,800 (based on industry standards and location)
Responsibilities:
- Respond to and resolve user queries efficiently, working individually and as part of a team
- Provide support for a range of hardware and user administration within Office 365
- Analyse and resolve incidents from all areas of the business within agreed service levels
Requirements:
- 2+ years' experience in an IT support role
- Extensive knowledge of Microsoft products
- Experience working with Office 365 administration
- Strong written and verbal communication skills
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