Head of Dialysis Technical Services

4 days ago

Heath, United Kingdom Cardiff and Vale University Health Board Full time

Job summary

Applications are invited for Head of Dialysis Technical Services within South East Wales.

This is an opportunity to lead a small team of specalised enginneers who are an integral part of the patient journey supporting the maintenance and repair of complex renal equipment. The succesful candidate will be a senior manager within the Nephrology and Transplant directorate support the delivery and developmemt of key priorities including Home Therapies expansion.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The post holder will be responsible for the leadership, motivation, overall functioning and organisation of the specialised Dialysis Technical Service within Nephology & Transplant directorate. The postholder will be expected to keep within budget and operational constraints. .

They will take the lead and have the ability and experience to handle any of the complex as well as day to day technical problems, giving advice relevant to medical equipment.

The post holder will be expected to deal directly with patients, communicating complex equipment related issues to relevant stakeholders eg: Clinical colleagues, patients and carers. They will have the skill, knowledge, ability and breadth of experience to be able to deal with the complex and unexpected situations that arise.

The post holder will contribute to the overall direction of the directorate contributing individual skills and specialist knowledge as appropriate, assisting the Directorate Manager and wider management team in the overall strategic direction of Nephrology & Transplant. Liaison with customers and suppliers both within NHS Wales and externally will be a priority.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Appropriate Master's Degree or equivalent & Registration with RCT or HCPC

Desirable

Able to meet the requirements for membership at Corporate Engineer level or equivalent professional membership of a relevant professional body

Experience

Essential

Experience in applying medical device maintenance and risk management principles & In depth knowledge of the regulatory framework around medical devices & Specialist knowledge and understanding of a wide range of medical equipment.

Skills

Essential

Expert skills in the use of computer database and management systems. & Able to use Excel, Word etc to set up documents and spreadsheets and extract information & Able to generate equipment related reports to meet the needs of the customer & Able to plan own work, liaise with users, suppliers etc. & Able to exercise own initiative when dealing with issues within or relating to own specialist area of competence & Able to take responsibility for the standard of work of the Team & Able to allocate and review the work of the team & Able to set and review standards of work & Able to plan strategically, ensuring continuous improvement & Able to analyse complex technical problems, interpret and make appropriate decisions & Able to communicate complex information across professional boundaries ( fault finding in an emergency call out, to minimise misunderstanding and obtain the required information) & Able to negotiate with customers including those in specialist clinical areas & Able to represent the department at meetings for major development projects.

Desirable

Highly developed craft skills enabling the use of appropriate tools and measuring equipment. Skills in handling small components in complex equipment.

Special Knowledge

Essential

Advanced knowledge of electronic workshop practice and computer systems & Advanced knowledge of electrical and electronic engineering, principles & Able to advise on the suitability of new equipment & Able to undertake the investigation of adverse equipment related incidents and provide written reports. & Thorough knowledge of relevant legislation, national standards, professional and other guidelines ISO 9001 2015, BSI standards, MDA/MHRA guidance, Health and Safety, COSHH. & High level of understanding of patient and staff risks arising from equipment failure & Knowledge of specialist safety issues as they apply to medical equipment such as electrical, mechanical and contamination hazards & Able to undertake specialist training on the maintenance and repair of a range of medical devices.

Personal Qualities

Essential

Able to work with a high level of autonomy to achieve required results & Able to work within existing quality procedures & Able to work as part of a larger team & Able to work on multiple concurrent tasks & Good interpersonal, negotiating and communication skills. & Able to identify what needs to be done and to have the motivation to see it done. Eager to learn new skills & Ability to command respect from colleagues & Leadership and organisational qualities. & Able to deal with a number of concurrent technical and organisational activities & Able to concentrate when subject to unpredictable working patterns & Able to deal with occasional distressing circumstances when working in clinical areas ( when visiting wards and theatres fault finding on patient connected equipment) & Able to deal with the customers & Able to handle disciplinary and personnel matters relating to the team.

  • Head of Customer Service

    2 weeks ago

    Illshaw Heath, United Kingdom CV-Library Full time

    Head of Customer Service & Support To be selected for this role, you must be within a one-hour commute of Solihull and have worked for a company that provides either SAAS (Software as a Service), Financial services, or a general service provider with some form of web portal or where technical IT support is required. If you do not meet these criteria, your CV...

  • Head of Customer Service

    3 weeks ago

    Illshaw Heath, United Kingdom CV-Library Full time

    Head of Customer Service & Support(£60,000 - £75,000 per year) We are working with a leading membership organisation, supporting businesses owners across the UK and abroad. Providing training, personal support, coaching, events, and networking to over 50,000 customers over the last 15 years. The recent launch of a cutting-edge AI-powered CRM...

  • Lift Service Technician

    4 weeks ago

    Cradley Heath, Sandwell, United Kingdom Professional Technical Full time

    Professional Technical is seeking a skilled Lift Service Technician to support their operations in the outer West Birmingham area. The successful candidate will be responsible for managing their own designated service route, applying their knowledge in fault-finding situations, and attending call-outs as necessary.To be successful in this role, you will have...

  • Claims Technical Coach

    6 months ago

    Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath or Manchester - Salary: - circa £35,000 depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data...

  • Technical Designer

    1 week ago

    Knockin Heath, United Kingdom CV-Library Full time

    We are looking for an experienced, solution-led, and detail oriented Technical Designer to join our growing team. Reporting to the Head of Production, as a Technical Designer you will bridge the gap between creative design and fabrication, working to bring innovative designs to life by applying practical manufacturing knowledge. You will work across multiple...

  • Claims Fraud Technical Coach

    6 months ago

    Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath or Manchester - Salary: - Between £35,000 to £37,000 - Depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them...

  • Claims Fraud Technical Coach Lead

    5 months ago

    Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath or Manchester - Salary: - Up to £48,000 - Depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data...

  • Deputy Head Academic

    6 months ago

    Haywards Heath, United Kingdom Ardingly Full time

    We are seeking an energetic and collaborative academic leader to play a major role in the development of teaching and learning at the College from September 2024. The role becomes vacant at an exciting moment in the emergence of digital learning technologies, alongside a need for students to be fulfilled and motivated in their learning. The Deputy Head...

  • Lift Service Technician

    1 month ago

    Cradley Heath, Sandwell, United Kingdom Professional Technical Ltd Full time

    Professional Technical Ltd is seeking a skilled Lift Service Technician to support their operations in outer West Birmingham. The successful candidate will be responsible for managing their own designated service route, applying their knowledge in fault-finding situations, and attending call-outs as necessary. To be successful in this role, you will have a...

  • Lift Service Technician

    4 weeks ago

    Cradley Heath, Sandwell, United Kingdom Professional Technical Ltd Full time

    Professional Technical Ltd is seeking a skilled Lift Service Technician to support their operations in the outer West Birmingham area.As a key member of the team, you will be responsible for:Managing a designated service route, encompassing areas such as Cradley Heath, Dudley, and BromsgroveApplying your knowledge in fault-finding situationsAttending...

  • Lift Service Technician

    2 weeks ago

    Cradley Heath, Sandwell, United Kingdom Professional Technical Ltd Full time

    Professional Technical Ltd is seeking a skilled Lift Service Technician to join their team in West Birmingham. The successful candidate will be responsible for maintaining and repairing lifts in the outer areas of the city, including Cradley Heath, Dudley, and Bromsgrove.Key responsibilities include:Managing a designated service route and ensuring timely...

  • Air-conditioning Technical Services Director

    2 days ago

    Flackwell Heath, United Kingdom Henry Martin Group Full time

    About the RoleWe are seeking a seasoned Technical Manager to lead our Air-conditioning Technical Services team in the Thames Valley, Surrey, and Hertfordshire regions.

  • Technical Lift Maintenance Specialist

    2 weeks ago

    Thatto Heath, Merseyside, United Kingdom TSM Technical Ltd Full time

    About the RoleWe are seeking a skilled and experienced Lift Service Engineer to join our team at TSM Technical Ltd in Manchester. This is an exciting opportunity for a professional with expertise in lift maintenance to contribute to the success of our company.Key ResponsibilitiesMaintain lifts across the wider Manchester area, ensuring optimal performance...

  • Assistant Technical Officer

    6 months ago

    Thornton Heath, United Kingdom Croydon Health Services NHS Trust Full time

    **Band 2**: Pharmacy Assistant Technical Officer - Dispensary. JOB SUMMARY To assist Pharmacy staff in the provision of basic Pharmacy services in the dispensary, and Top-up services for stores and distribution. You will gain experience in patient services for both in Inpatient and outpatients, pharmacy and top-up services.. You should be enthusiastic,...

  • Head Of Year

    7 days ago

    Newton Heath, United Kingdom CV-Library Full time

    Head of Year - Manchester - ASAP start We are delighted to be working in partnership with a Head teacher, who is looking to secure the services of a behavioural-focused pastoral worker, on a long-term supply basis as a head of year. This position will be on a full time basis and is to start as soon as possible, and will be on an ongoing basis. You may...

  • Field Service Technician with Forklift Expertise

    4 days ago

    Flackwell Heath, United Kingdom Rise Technical Recruitment Full time

    About the Role:We are seeking a skilled Field Service Technician to join our team in Bedford, covering areas including Luton, Milton Keynes, Stevenage, Watford, St Albans, Hemel Hempstead, Cambridge, and Aylesbury.Job Overview:This is an exciting opportunity for a mechanically biased engineer with experience on forklifts or similar equipment to develop and...

  • Automotive Service Professional

    3 weeks ago

    Haywards Heath, West Sussex, United Kingdom First Recruitment Services Full time

    We are seeking a skilled Service Advisor to join our prestigious automotive client in Haywards Heath, UK. This full-time permanent role is ideal for individuals with strong customer service skills and a basic understanding of car mechanics.Key Responsibilities:Provide exceptional customer service to clients, answering queries and resolving issues in a...

  • Lift Service Engineer

    4 weeks ago

    Cradley Heath, Sandwell, United Kingdom Professional Technical Ltd Full time

    Professional Technical Ltd is seeking a skilled Lift Service Engineer to support their operations in a key area of their business covering the outer West Birmingham region.As a Lift Engineer, you will be responsible for:Managing your own designated service route, encompassing areas such as Cradley Heath, Dudley, and BromsgroveApplying your knowledge as a...

  • Senior Technical Buyer

    5 months ago

    Blindley Heath, United Kingdom Mark Roberts Motion Control Ltd. Full time

    **THE ROLE** The Senior Technical Buyer ensures that MRMC parts and components are purchased at the most competitive rates, are of good quality and arrive in time for Production deadlines to be met. Although required to manage a small team, the primary focus of this role is the negotiation of costs for all required parts. **MAIN RESPONSIBILITIES AND...

  • Gas Service and Repair Technician

    6 days ago

    Haywards Heath, United Kingdom Rock managed services Full time

    About the Role:We are seeking a skilled and qualified Gas Engineer to join our team on a sub-contract basis. The successful candidate will be responsible for servicing, maintaining, and repairing gas systems and appliances in residential properties within the local area.Key Responsibilities:Service, maintain, and repair gas systems and appliances, including...