IT Specialist Position
2 days ago
We are N-Tier Selection Ltd, a dynamic company seeking an IT Specialist to join our IT department. This is a unique opportunity for a talented individual to work in a fast-paced environment, providing top-notch technical support to our team.
The ideal candidate will have extensive knowledge of Microsoft products and experience working with Office 365 administration. They should be proficient in hardware support and able to learn bespoke software following training.
This is a remote support role, requiring excellent written and verbal communication skills. As a key member of our team, you will resolve user queries efficiently, working individually and collaboratively with others.
Salary: £29,000 (estimated based on location and industry standards)
Key Responsibilities:
- Answering and responding to incoming calls and emails to the IT Helpdesk
- Analysing and resolving incidents from all areas of the business within agreed service levels
- Providing support for a range of hardware and user administration within Office 365
Requirements:
- 2+ years' experience in an IT support role
- Extensive knowledge of Microsoft products
- Experience working with Office 365 administration
- Proficient in hardware support
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