Strategic Service Improvement Manager

4 weeks ago


Reading, Reading, United Kingdom ENGINEERINGUK Full time

About the Role: We are seeking a skilled Service Portfolio and Continual Improvement Lead to join our team at ENGINEERINGUK. As a key member of the Service Portfolio & Continual Service Improvement team, you will play a vital role in transforming Group Technology Services into a streamlined and efficient service organisation.

Key Responsibilities: You will support IT teams in optimising processes, eliminating obstacles, identifying opportunities to enhance service performance, and critically service catalogue management. Key areas of focus include fine-tuning and evolving the service catalogue process and tooling to ensure it precisely reflects the services offered and aligns well with changing business needs.

Requirements: To be considered for this role, you should have experience in service management, especially in service improvement with a solid understanding of IT frameworks like ITIL/COBIT and tools like ServiceNow. You should be skilled at supporting and maintaining the service catalogue's accuracy and improvement to meet the business and IT needs.

About our Business: SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service.

What We Offer: We offer an excellent package with 34 days annual leave entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing, and much more. As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees.



  • Reading, Reading, United Kingdom Aspen Technology Full time

    AspenTech is looking for a highly skilled Sr Principal Solution Consultant to help grow our business and support sales of the aspenONE Engineering solutions. With a focus on E&C and Energy customers, this role involves identifying applications of our tools to address business/technical issues and driving clients to adopt new software solutions.Key...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    Job DescriptionRoyal Berkshire Fire and Rescue Service is seeking an experienced Data Manager to drive data-driven policy and practice within the organisation.Key Responsibilities:Act as the primary data manager for RBFRS, ensuring accurate data processes and quality assurance.Collaborate with the Senior Leadership Team to develop corporate and service...


  • Reading, Reading, United Kingdom Virgin Media Full time

    About the RoleWe are seeking a highly skilled Strategic Account Manager to join our team at Virgin Media O2. As a key member of our sales team, you will be responsible for managing new business and existing revenue for a select number of Strategic Carrier Partners.You will excel in building strong customer relationships and driving business growth,...


  • Reading, Reading, United Kingdom Reading Borough Council Full time

    Job DescriptionThis role presents a unique opportunity for a seasoned leader to take on a strategic portfolio management position at Reading Borough Council.The successful candidate will be responsible for leading and managing a diverse portfolio of services, including Planning, Building Control, Public Protection Services, Berkshire Coroner, Strategic...


  • Reading, Reading, United Kingdom Mastek Full time

    Job DescriptionMastek seeks a seasoned Sr. Business Analyst to drive business improvement initiatives in our software development environment.Lead Agile BA or Product Owner/Manager in a software development environment, leveraging workshop facilitation, process, and journey mapping skills.Develop clear documentation and visualisation of process flows,...


  • Reading, Reading, United Kingdom Stantec Full time

    About the Role:We are seeking a Senior Consultant to join our Advisory Services team, focusing on asset management and advisory services for clients in the Water, Energy, and Infrastructure sectors. As a key member of the team, you will work closely with clients to provide strategic, sustainable, and innovative solutions to increase performance and realise...


  • Reading, Reading, United Kingdom RBFRS Full time

    Job ProfileAs Head of Adult Community Services, you will be at the forefront of our service, leading the effective management, performance, and delivery of our Service, while contributing to the Senior Leadership Team and the delivery of the Strategic Commitments of the Fire Authority.Royal Berkshire Fire and Rescue Service (RBFRS) is a progressive and...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service (RBFRS) Full time

    Senior Communications and Engagement OfficerEstimated salary: £40,000 - £60,000 per annum.An excellent opportunity has arisen at Royal Berkshire Fire and Rescue Service (RBFRS) for a Strategic Communications Professional to join the team on a 12-month fixed term contract or as a secondment opportunity.About the Role:As a senior member of the communications...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    Job OpportunityWe are seeking an exceptional Strategic Communications Professional to join our team at the Royal Berkshire Fire and Rescue Service.This is a 12-month fixed term or secondment position, offering a fantastic opportunity to make a lasting impact in our organisation.The successful candidate will have excellent communication skills, be able to...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    About the RoleWe are seeking a highly skilled Strategic Communications and Engagement Lead to join our team at Royal Berkshire Fire and Rescue Service.


  • Reading, Reading, United Kingdom Stantec UK Full time

    Company Overview: Stantec UK is a leading provider of asset advisory services to clients in the Water, Energy, and Infrastructure sectors. Our team has a track record of successful project delivery and supports clients to deliver performance and realise financial and social value through their asset management and long-term planning capability.About the...


  • Reading, Reading, United Kingdom AWE Plc Full time

    About the RoleWe are seeking a highly skilled Strategic Business Excellence Leader to join our team at AWE Plc. As a key member of our organization, you will be responsible for delivering excellence across the business, aligning and supporting strategic business goals as well as local improvement priorities.Your primary focus will be on ensuring improved...


  • Reading, Reading, United Kingdom Spencer - Richardson Full time

    We are excited to partner with a leading market player in asset rental and sales within the construction industry, who is undergoing a period of transformation following successful investment.This company, one of the largest equipment rental and sales dealers across the UK and Europe, requires a proactive and dynamic Strategic Operations Leader to support...


  • Reading, Reading, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full time

    We are seeking a highly skilled Strategic Procurement Professional to join our team at the Chartered Institute of Procurement and Supply (CIPS). This exciting opportunity will see you play a key role in developing and implementing procurement strategies across various frameworks, ensuring best value contracts are introduced and effectively managed with...


  • Reading, Reading, United Kingdom Experis - ManpowerGroup Full time

    Job Title: Strategic Partnerships ManagerJob Summary:We are seeking a highly skilled Strategic Partnerships Manager to join our team at Experis - ManpowerGroup. As a key member of our Partnerships team, you will be responsible for developing and executing strategies to drive growth and success across EMEA.Key Responsibilities:Educate partners on program...


  • Reading, Reading, United Kingdom Spencer - Richardson Full time

    About the RoleWe are seeking an experienced Strategic Operations Director to join our team at Spencer-Richardson. As a key member of our leadership team, you will play a crucial role in driving business growth and leading operational excellence.The ideal candidate will have a strong track record of success in operations management, with experience in...


  • Reading, Reading, United Kingdom Black Box Full time

    At Black Box, we are seeking a Strategic Vendor Relationship Manager to join our team. This role is responsible for strategically sourcing and managing the external workforce for services projects.Main Responsibilities:Develop and implement vendor management strategies to optimize the performance of the vendor ecosystemNegotiate contracts and terms to ensure...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    We are seeking an exceptional Communication Specialist to join our team at the Royal Berkshire Fire and Rescue Service.This 12-month fixed-term or secondment opportunity will provide the successful candidate with a chance to develop their skills in strategic partnerships, stakeholder engagement, and communication.The salary for this role is expected to be...


  • Reading, Reading, United Kingdom idibu Full time

    About the role:This is a high-profile position designed to enable our leakage performance commitments to be met and delivered in the most efficient and effective way.You will have the opportunity to work with the Transformation Team, Senior Leadership Team, and internal sponsors to establish the future vision for leakage and its commercial implications for...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    We are seeking a Strategic Communications Officer to join our team at the Royal Berkshire Fire and Rescue Service. This role is responsible for developing and implementing effective communication strategies to engage with various stakeholders.The successful candidate will have excellent communication skills, both written and verbal, and be able to work...