Onsite Operations Coordinator

1 week ago


Northampton, Northamptonshire, United Kingdom Reed Full time
{"title": "Onsite Operations Coordinator", "description": "Job Summary

We are seeking an Onsite Operations Coordinator to join our team at Reed Talent Solutions. As a key member of our operations team, you will be responsible for overseeing shift fulfillment, managing worker sign-in/out processes, and supporting accurate and timely payroll processes.

Key Responsibilities
  • Oversee shift fulfillment to meet customer Service Level Agreements.
  • Manage the worker sign-in/out process and documentation.
  • Support accurate and timely payroll processes for customer submissions.
  • Resolve worker queries regarding pay and general issues promptly.
  • Aid the recruitment team with local attraction and recruitment activities.
  • Handle the induction, onboarding, and engagement of new starters.
  • Provide HR support for issue management and formal case management.
  • Complete necessary reporting and participate in meetings and briefings.
  • Maintain training and systems records.
  • Address worker attendance issues and implement follow-up actions.
  • Ensure compliance with all relevant policies, processes, and systems.
  • Cultivate effective relationships with team members, workers, and stakeholders.
  • Proactively identify risks and propose solutions.
  • Drive continuous improvement in performance, systems, and processes.
Requirements
  • You will need to be organised to support fast paced and ongoing recruitment demands.
  • Resilient and able to cope in a high pressured and demanding role.
  • Have exceptional people skills to build rapport with onsite managers, onsite temps and the Northampton recruitment teams.
  • Physically fit enough to be able to walk on your feet all day because the warehouse site is very large and will require lots of walking.
  • Have no long holiday or annual leave pre booked for the duration of the contract.
  • Able to commit to 2 weeks Monday - Friday fully paid training in our Reed Northampton head office at Brackmills prior to commencing the onsite work.
  • You will be given Christmas Day and Boxing Day off as holiday but the rest of the week between Christmas and New Year is to be confirmed.
About Us

Reed Talent Solutions is a dynamic and collaborative team that values excellence, innovation, and customer satisfaction. We offer a range of benefits, including a dynamic work environment, opportunities for professional growth and advancement, and a collaborative and supportive team culture.

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