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Onsite Operations Manager
2 months ago
We are seeking a highly skilled and organized Onsite Coordinator to join our team at Reed Talent Solutions. As an Onsite Coordinator, you will play a critical role in ensuring the smooth operation of our client's site, providing exceptional customer service, and driving continuous improvement in performance and processes.
Key Responsibilities:- Oversee shift fulfillment to meet customer Service Level Agreements.
- Manage the worker sign-in/out process and documentation.
- Support accurate and timely payroll processes for customer submissions.
- Resolve worker queries regarding pay and general issues promptly.
- Aid the recruitment team with local attraction and recruitment activities.
- Handle the induction, onboarding, and engagement of new starters.
- Provide HR support for issue management and formal case management.
- Complete necessary reporting and participate in meetings and briefings.
- Maintain training and systems records.
- Address worker attendance issues and implement follow-up actions.
- Ensure compliance with all relevant policies, processes, and systems.
- Cultivate effective relationships with team members, workers, and stakeholders.
- Proactively identify risks and propose solutions.
- Dynamic work environment with a prestigious client base.
- Collaborative team culture that values innovation and knowledge exchange.
- Opportunities for professional growth and advancement.
- Work in a collaborative and supportive team where your contributions are valued.
- Reed discount hub - giving you access to thousands of exclusive discount and cash back opportunities
- Long-service sabbaticals.
- Refer-a-friend scheme.
