Customer Support Specialist

3 weeks ago


Winnersh, United Kingdom Huntress - Bracknell Full time

We are seeking a proactive and communicative individual to join our client's Service Team as a Customer Support Specialist. This role involves providing exceptional customer care through timely and effective communication.

As a key member of the team, you will be responsible for:

  • Coordinating with customers via phone and email to address their concerns and resolve issues promptly.
  • Scheduling appointments for engineers and ensuring seamless communication between teams.
  • Maintaining accurate data on the CRM system and uploading necessary documentation.

This is an excellent opportunity for those who enjoy working in a fast-paced environment and thrive under pressure. We are looking for individuals with:

  • Excellent interpersonal skills and the ability to build strong relationships with customers.
  • Solid organizational skills and attention to detail.
  • Competent IT skills, including Excel experience.

Job Details:

  • Title: Customer Support Specialist
  • Location: Winnersh
  • Salary: £24,000 - £26,000
  • Contract: Permanent, Full-time (Monday to Friday, office-based)


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