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Service Administration Specialist

2 months ago

Farnborough, Hampshire, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Service Administration Specialist. As a key member of our team, you will be responsible for managing customer orders and queries, distributing monthly reports, and updating orders and managing order escalations for key customers.

Your Key Responsibilities

  • Manage customer orders and queries in a timely and efficient manner
  • Distribute monthly reports to stakeholders
  • Update orders and manage order escalations for key customers
  • Coordinate daily customer updates
  • Track order amendments on internal systems

What You'll Need

To succeed in this role, you will need to have excellent stakeholder engagement skills, great coordination and planning ability, and experience in a similar role. You will also need to have full right to work in the UK already in place.

What We Offer

We offer a competitive salary of £27K PA, excellent benefits, and parking available on site. This is a permanent, full-time role, working Monday to Friday in a fully office-based environment.