Customer Service Operations Specialist
5 days ago
Unilin Flooring UK & Ireland is a leading global manufacturer of laminate flooring systems and LVT. We are seeking an experienced Customer Service Operations Specialist to join our team in Newry.
About the RoleThis full-time position offers a competitive salary, estimated at around £25,000 - £30,000 per annum, based on industry standards for customer service roles in the Newry area.
The successful candidate will be responsible for maintaining high levels of customer satisfaction, processing orders, managing customer queries, and handling complaints via phone, live chat, and email. They will work independently and as part of a team to achieve personal Key Performance Indicators (KPI) targets.
To excel in this role, you will require:
- Previous experience in customer service or sales
- Able to handle large customer volumes via phone and email
- Strong teamwork and individual working skills
- Proficiency in Microsoft Excel
- Excellent communication and attention to detail skills
- Ability to work under pressure and meet deadlines
- Sound decision-making skills
- Willingness to travel for training and development
In addition to a competitive salary, we offer a range of benefits, including 32 holiday days per year, 4% company pension contribution, and healthcare cover. If you are a proactive and results-driven individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
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Network Systems Specialist
1 month ago
Newry, United Kingdom REED Specialist Recruitment Full timeJob Title: Systems EngineerWe are seeking an experienced Systems Engineer to join our team at REED Specialist Recruitment. As a key member of our IT department, you will be responsible for providing technical support and ensuring the smooth operation of our systems.Key Responsibilities:Provide technical support to the IT Manager and ensure the effective...
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Network Systems Specialist
1 month ago
Newry, United Kingdom REED Specialist Recruitment Full timeJob Title: Systems EngineerWe are seeking an experienced Systems Engineer to join our team at REED Specialist Recruitment. As a key member of our IT department, you will be responsible for providing technical support and ensuring the smooth operation of our systems.Key Responsibilities:Provide technical support to the IT Manager and ensure the effective...
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Network Systems Specialist
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Network Infrastructure Specialist
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Newry, United Kingdom REED Specialist Recruitment Full timeJob Title: Technical Support Engineer - Network SystemsJob Summary:We are seeking a highly skilled Technical Support Engineer - Network Systems to join our team at REED Specialist Recruitment. As a Technical Support Engineer - Network Systems, you will be responsible for providing technical support to our clients, ensuring the effective and efficient running...
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Quality Assurance Specialist
3 weeks ago
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Technical Service Coordinator
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Financial Operations Specialist
2 weeks ago
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Quality Assurance Specialist
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ICT Network Specialist
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Customer Service Operative
5 months ago
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Intervention Specialist
5 months ago
Newry, United Kingdom Netwatch Full timeThis is an exciting opportunity to join a successful, innovative, and rapidly growing Global Group. The role of Intervention Specialist is integral to our business, keeping our customers safe and ensuring the success of the Netwatch business. This position requires excellent customer service skills, attention to detail, ability to stay focused and the...
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Intervention Specialist
5 months ago
Newry, United Kingdom Netwatch Full timeThis is an exciting opportunity to join a successful, innovative, and rapidly growing Global Group. The role of Intervention Specialist is integral to our business, keeping our customers safe and ensuring the success of the Netwatch business. This position requires excellent customer service skills, attention to detail, ability to stay focused and the...
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Customer Service Supervisor
3 weeks ago
Newry, United Kingdom VANRATH Full timeJob Title: Customer Service SupervisorJob Summary: VANRATH is assisting a fantastic FMCG company with the recruitment of a Customer Service Supervisor. This role is based in the company's site in Newry.Responsibilities:Oversee the day-to-day operations within the Customer Service Department, ensuring smooth and efficient service.Review and implement...
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Customer Service Director
1 month ago
Newry, United Kingdom VANRATH Full timeCustomer Service ManagerVANRATH is proud to partner with a leading FMCG company in the recruitment of a Customer Service Manager. This is an exciting opportunity to join a dynamic team and contribute to the company's success.Key Responsibilities:Oversee the day-to-day operations of the Customer Service Department, ensuring seamless and efficient service...
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Customer Service Director
1 month ago
Newry, United Kingdom VANRATH Full timeCustomer Service ManagerVANRATH is proud to partner with a leading FMCG company in the recruitment of a Customer Service Manager. This is an exciting opportunity to join a dynamic team and contribute to the company's success.Key Responsibilities:Oversee the day-to-day operations of the Customer Service Department, ensuring seamless and efficient service...
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Customer Service Supervisor
4 weeks ago
Newry, United Kingdom VANRATH Full timeJob Summary: VANRATH is delighted to be assisting a fantastic FMCG company with the recruitment of a Customer Service Supervisor. This is a fantastic opportunity to join a dynamic team and contribute to the success of a leading food manufacturer. Key Responsibilities: Oversee the day-to-day operations within the Customer Service Department, ensuring smooth...
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Customer Service Ambassador
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Newry, United Kingdom Holland and Barrett Retail Limited Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. As a key member of our retail team, you will be responsible for delivering exceptional customer service and maintaining high store standards.Key Responsibilities:Provide outstanding customer service and act as a health and wellness...
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Customer Service Representative
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Newry, United Kingdom Next Full timeAbout Next:At Next, we're looking for a talented Customer Service Representative to join our team! As a key player in our store operations, you'll be responsible for ensuring our products are available to customers in a fast-paced environment.About the Role:We're seeking a highly organized and detail-oriented individual to work as part of our store team. Key...
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Customer Service Supervisor
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Newry, United Kingdom Kukoon Rugs Full timeHi! We’re Kukoon and we are revolutionising the rug industry! We are the largest independent online rug retailer in the UK and Ireland and we have a fantastic opportunity to join our tribe! We are looking to hire a **Customer Service Supervisor** to take responsibility for delivering exceptional customer service from our **HQ in Carnbane, Newry, **to our...
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Customer Service
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