National Account Coordinator

4 weeks ago


Bicester, Oxfordshire, United Kingdom The Menu Partners Full time
National Account Coordinator Job Description

We are seeking a highly organized and detail-oriented National Account Coordinator to join our team at The Menu Partners. As a key member of our National Account Management team, you will play a crucial role in building and maintaining strong relationships with our key Foodservice accounts.

Your primary responsibilities will include:

  • Supporting the National Account Management team in achieving business objectives
  • Building and maintaining relationships with customers and internal stakeholders
  • Coordinating with various departments to ensure smooth operating performance and achieving required KPIs and targets
  • Acting as a point of contact for customers and supporting with day-to-day service
  • Tracking account performance and providing regular reports to the account management team

In this role, you will have the opportunity to work closely with our Head of Foodservice and Account Manager to develop your skills and knowledge. You will also be responsible for managing product set up, menu change management, and forecast sharing with internal departments.

Key objectives for this role include:

  • Daily reporting and service management
  • Resolution of supply challenges both internally and externally
  • System maintenance
  • Management of product and menu change process
  • Onboarding of new customers

Key measurements for this role include:

  • Internal and external reporting to agreed timelines
  • Adhering to timelines for new products/menu launches and changes
  • Stock level performance
  • Service level performance
  • Implementation of pricing schedules in line with internal and customer requirements

Requirements for this role include:

  • A good level of competency in Excel
  • Strong communication skills and a friendly manner
  • Methodical approach

The Menu Partners is a diverse food business supplying hotels, pubs, and restaurants across the UK with whole, prepared, or cooked food. We offer a dynamic and expanding work environment with opportunities for career development and growth.



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