Assistant Club Manager
7 days ago
Buzz Bingo is a dynamic and fast-paced business that is passionate about providing exceptional customer experiences. We are committed to creating a Safer Gambling Environment for all our customers and colleagues.
Job DescriptionWe have an exciting opportunity for an Assistant Club Manager to join our team at Buzz Bingo Falkirk. As a key member of our management team, you will play a crucial role in ensuring the consistent delivery of our brand values and exceptional customer service standards.
Responsibilities- Drive customer experience and operational excellence in collaboration with the General/Deputy Manager
- Take ownership of the overall Club performance in your absence, ensuring seamless operations
- Lead by example, delivering exceptional customer service and promoting a positive work-life balance for team members
- Develop and implement initiatives to enhance customer engagement and retention
- Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment
- Evidence of bringing business awareness to decision-making and understanding commercial drivers
We offer a competitive salary up to £28,500 per annum, depending on experience, as well as a range of benefits, including access to training programs, employee recognition schemes, and social events. If you share our passion for delivering exceptional customer experiences and have the skills and qualifications we're looking for, please get in touch to learn more about this exciting opportunity.
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