Service Supervisor

3 weeks ago


Londonderry County Borough, United Kingdom FD Exchange Ltd ta CeX Full time

We are seeking an experienced and results-driven Team Lead to join our team at FD Exchange Ltd t/a CeX. As a key member of our leadership team, you will play a vital role in driving sales growth and delivering exceptional customer service.

About the Role

The ideal candidate will have a strong background in customer-facing roles, with experience of leading teams and delivering results-driven service.

This role involves working closely with our store teams to develop and implement strategies to improve customer satisfaction and increase sales.

Key responsibilities include:

  • Leading and developing a team of staff to deliver high levels of customer service
  • Maintaining high standards of housekeeping on the shopfloor and off-sale areas
  • Ensuring that health & safety and security procedures are being adhered to by all staff

The successful candidate will be offered a salary of £28,000-£40,000 per annum, depending on experience, plus benefits including casual dress policy, employee discount scheme, and pension fund.

About Us

FD Exchange Ltd t/a CeX is a leading retailer of pre-owned technology and entertainment products. We pride ourselves on providing excellent customer service and creating a welcoming environment for our customers.



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