Service Supervisor
3 weeks ago
We are seeking an experienced and results-driven Team Lead to join our team at FD Exchange Ltd t/a CeX. As a key member of our leadership team, you will play a vital role in driving sales growth and delivering exceptional customer service.
About the RoleThe ideal candidate will have a strong background in customer-facing roles, with experience of leading teams and delivering results-driven service.
This role involves working closely with our store teams to develop and implement strategies to improve customer satisfaction and increase sales.
Key responsibilities include:
- Leading and developing a team of staff to deliver high levels of customer service
- Maintaining high standards of housekeeping on the shopfloor and off-sale areas
- Ensuring that health & safety and security procedures are being adhered to by all staff
The successful candidate will be offered a salary of £28,000-£40,000 per annum, depending on experience, plus benefits including casual dress policy, employee discount scheme, and pension fund.
About UsFD Exchange Ltd t/a CeX is a leading retailer of pre-owned technology and entertainment products. We pride ourselves on providing excellent customer service and creating a welcoming environment for our customers.
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Customer Service Supervisor
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Store Supervisor
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