Hotel Front Office Operations Manager

14 hours ago


Inverurie, Aberdeenshire, United Kingdom Crerar Hotels Group Full time

Are you a natural leader, passionate about delivering exceptional customer service and driving business growth?

We're seeking a highly motivated and organized Reception Supervisor to join our team at Crerar Hotels Group.

This full-time role requires a proactive approach, excellent communication skills, and the ability to work flexibly, including weekends. You will be responsible for supervising the front office team, supporting the manager in daily operations, and contributing to the overall success of the hotel.

The successful candidate will have strong leadership skills, good planning abilities, and a passion for service excellence. They will also be able to train and develop staff, ensuring they provide exceptional customer experiences at all times.

In return, we offer:

  • A competitive salary of £12.50 per hour
  • 100% service charge, up to approximately £2,000 per year
  • A comprehensive training program, including SVQs and professional qualifications
  • Flexible working patterns and team meals
  • Discounted rates across our group of hotels for accommodation and food & beverage
  • A pension scheme


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