Hotel Operations Coordinator
9 hours ago
About the Job
- Lead the night shift team, ensuring the smooth operation of the hotel
- Provide exceptional customer service to guests at all times
- Manage the night team, including building and issuing of rotas, considering hotel business and staff absences
- Ensure team members are inducted into the business effectively and receive necessary training
- Look after hotel security and guest welfare at night
- Report any irregularities to the management team
Requirements
We are looking for someone with excellent leadership skills, strong communication skills, and the ability to work well under pressure. You should have experience in a similar role, preferably in a hotel or hospitality environment. A customer service attitude, multitasking ability, and excellent time management skills are also essential.
Salary and Benefits
The salary for this position is £28,000 - £38,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including 29 days' holiday, training and development opportunities, and access to an employee assistance programme.
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