Operations Manager

2 days ago


Bristol, Bristol, United Kingdom Harding Retail Full time
About This Opportunity:
A highly competitive salary of £60,000 to £80,000 per annum, along with a bonus scheme and other benefits.

We are seeking an experienced Retail Planning and Communication Manager to join our team at Harding+. As a key member of our team, you will be responsible for leading our commercial planning and execution efforts, driving business forward by delivering exceptional guest and colleague experiences.

This is an excellent opportunity to work closely with Commercial teams to create and deliver briefings on new products, promotions, and other key initiatives to the field team. You will need to attend and influence in weekly trading meetings, ensuring markdowns, markups, and other trading actions are communicated in a planned and effective way.

You will develop clear and concise communication plans to ensure trading actions are effectively communicated to Retail teams taking into account workload capacity in Retail. Maintaining regular communication with Area Managers and Shop Managers through the most appropriate channels, you will also act as the "gatekeeper" for workload and communications from HQ to Shipboard teams.

Responsibilities:
  • Attend and influence in weekly trading meetings, ensuring markdowns, markups, and other trading actions are communicated in a planned and effective way.
  • Develop clear and concise communication plans to ensure trading actions are effectively communicated to Retail teams taking into account workload capacity in Retail.
  • Maintain regular communication with Area Managers and Shop Managers through the most appropriate channels.
  • Act as the "gatekeeper" for workload and communications from HQ to Shipboard teams, influencing and ensuring customer and retail needs are being prioritised.
  • Act as the "voice of Retail" in HQ, thinking and acting on behalf of our teams and guests.
  • Support implementation and manage the Retail intranet ensuring it serves as an effective communication tool for Retail, using feedback to improve its effectiveness.
  • Work closely with Commercial teams to create and deliver briefings on new products, promotions, and other key initiatives to the field team.


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