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Patient Services Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Services Administrator to join our team at Birmingham Dental Hospital. As a key member of our administrative team, you will provide exceptional support to our patients, ensuring a seamless experience from booking appointments to coordinating outpatient clinics.

Key Responsibilities
  • Provide administrative support to patients, including booking appointments and issuing letters
  • Answer patient queries and provide accurate information
  • Coordinate outpatient clinics and support clinical colleagues
  • Manage and maintain accurate records and databases
  • Develop and maintain up-to-date knowledge of all services within Specialty Management Groups
Requirements

To be successful in this role, you will need to be highly organized, have excellent communication skills, and be able to work effectively in a fast-paced environment. You will also need to be able to develop and maintain up-to-date knowledge of all services within Specialty Management Groups.

What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will also be part of a team that is committed to delivering high-quality patient care and improving patient outcomes.