Patient Coordinator

2 weeks ago


Birmingham, Birmingham, United Kingdom Circle Health Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. The successful candidate will be responsible for ensuring the smooth running of patient administrative processes, providing an efficient and professional service to all patients, visitors, consultants, and staff.

Key Responsibilities
  • Contribute to the efficient management of patient referrals, including triage and adherence to the 18-week Referral to Treatment within set timescales.
  • Manage day-to-day referrals from the Referral Management Centre, ensuring timely and effective communication with patients, consultants, and staff.
  • Provide exceptional customer service, responding to patient queries and concerns in a professional and courteous manner.
  • Collaborate with the healthcare team to ensure seamless patient care and support.
Requirements
  • Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Proficient in the use of a PC, including software and systems.
  • Basic financial awareness.
  • Previous administration experience in a private healthcare environment.
What We Offer

Circle Health Group offers a competitive hourly rate and a supportive work environment that values teamwork and collaboration.



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