Hotel Front Desk Associate

4 weeks ago


Richmond, Greater London, United Kingdom Harbour Hotels Full time
Hotel Receptionist Role

At Harbour Hotels, we are seeking a skilled Hotel Receptionist to join our team. This role is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.

Key Responsibilities:
  • Check guests in and out, process payments, and handle room assignments.
  • Provide information about hotel facilities and services to guests.
  • Upsell and promote hotel services to maximize revenue.
  • Work effectively as part of a team to ensure seamless guest experiences.
  • Be punctual, reliable, and trustworthy, with a sense of urgency and a "yes, yes, yes" mentality.
  • Multitask and work in a fast-paced environment.

About Us:
Harbour Hotels is a collection of prestigious hotels located in beautiful locations across the South. Our luxury portfolio includes coastal, country, and city properties with exciting restaurant concepts and our unique HarSPA brand. Richmond Harbour Hotel and Spa, our tranquil oasis, offers world-class facilities and a country retreat within the city. We are committed to providing exceptional hospitality and creating a vibrant working environment for our team.
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