Hotel Receptionist
3 weeks ago
At Harbour Hotels, we are seeking a skilled Hotel Receptionist to join our team. As a key member of our front desk team, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a warm welcome to our hotel.
Key Responsibilities:
- Check guests in and out, process payments, and handle room assignments
- Provide information about hotel facilities and services, including room types, amenities, and local attractions
- Upsell and promote hotel services and packages to maximize revenue
- Communicate effectively with colleagues and guests to ensure seamless service delivery
- Work efficiently in a fast-paced environment, multitasking and prioritizing tasks as needed
Requirements:
- 1-2 years' experience in a busy commercial reception desk environment
- Excellent communication and interpersonal skills
- Ability to work effectively in a team and provide exceptional customer service
- Basic knowledge of hotel operations and services
- Ability to multitask and work in a fast-paced environment
About Harbour Hotels:
Harbour Hotels is a collection of prestigious hotels nestled in beautiful locations across the South. Our luxury portfolio spans coastal, country, and city properties, each offering a unique and unforgettable experience for our guests.
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