Customer Service Co-Ordinator

1 week ago


Belfast, United Kingdom G4S Business Unit:US Youth Services Full time
Job Summary

We are seeking a highly skilled Business Account Co-Ordinator to join our team at G4S Business Unit:US Youth Services. The successful candidate will have excellent administration and IT skills, be comfortable discussing technical solutions and have strong numeracy and literacy skills.

Key Responsibilities
  • Providing technical support to customers, including engineers, to troubleshoot issues with alarm systems, CCTV, access control systems and personal protection devices.
  • Programming devices, apps and conducting fault diagnostic triaging for monitored systems.
  • Working with senior management and G4S IT to integrate new software.
  • Providing engineers with access to and training on remote systems offered by the company.


Requirements
  • CCTV SIA license required.
  • Strong numeracy and literacy skills.
  • Minimum of 5 GCSEs including English and Maths at grade C or above.
  • Excellent administration and IT skills.
  • Comfortable discussing technical solutions.


Benefits
  • Competitive salary range of £40,000 - £50,000 per annum.
  • Ongoing training and development opportunities.
  • Opportunity to work with a leading security company.


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