Customer Support Associate
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Financial Care team as a Customer Support Associate. As a key member of our frontline telephony team, you will play a vital role in delivering an exceptional customer experience, providing support and guidance to customers who require assistance with their financial situations.
Key Responsibilities- Provide excellent customer service, responding to inbound and making outbound calls to support customers in need.
- Work closely with customers to understand their circumstances and provide tailored support to help them manage their financial situation.
- Liaise with third-party organizations to ensure customers receive the best possible service.
- Work within regulatory frameworks to ensure compliance and maintain the highest standards of customer care.
- Be flexible and adaptable, willing to take on additional responsibilities as needed to support the team and customers.
- Strong customer service experience, with a proven track record of delivering exceptional customer experiences.
- Telephony call centre experience, with a focus on delivering heartfelt service.
- Experience working in secured collections, debt management, or credit services operations.
- Excellent communication and listening skills, with the ability to empathize and deliver a heartfelt service.
- Insatiable curiosity, with a passion for finding solutions and delivering results.
- Generous holidays, including 38.5 days annual leave and the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid, gender-neutral family leave for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover, income protection, and life assurance.
- Flexible benefits, including Cycle to Work, wellness and health assessments, and critical illness.
We are committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up, and be heard. If you're passionate about delivering exceptional customer experiences and making a real difference, we'd love to hear from you.
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Customer Support Associate
4 weeks ago
Leeds, Leeds, United Kingdom Clydesdale Bank plc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Financial Care team as a Customer Support Associate. As a key member of our frontline telephony team, you will play a vital role in delivering an exceptional customer experience while providing sustainable and affordable solutions for our customers.Key...
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Customer Service Associate
3 weeks ago
Leeds, Leeds, United Kingdom Tesco Full timeAbout the RoleWe are looking for a talented and enthusiastic Customer Service Associate to join our team at Tesco. As a Customer Service Associate, you will play a vital role in ensuring that our customers receive excellent service and have a great shopping experience.The ideal candidate will have a passion for delivering great customer service and have...
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Customer Solutions Associate
4 weeks ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeLowell Financial Ltd is a leading company in the UK finance sector, and we're excited to announce a new opportunity for talented individuals to join our team as a Customer Solutions Associate.We're looking for someone with excellent interpersonal skills, who can build rapport with customers and demonstrate active listening. Previous collections or sales...
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Customer Service Associate
3 weeks ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Leeds, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Solutions Associate
3 weeks ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeJob SummaryWe are seeking a highly skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping our customers navigate their financial journey and achieve financial wellbeing.Key ResponsibilitiesProvide exceptional customer service and support to customers via...
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Customer Solutions Associate
4 weeks ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeJob SummaryWe are seeking a skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping customers navigate their financial journey and achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to customers via inbound and...
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Customer Solutions Associate
3 weeks ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeRole OverviewWe are seeking a highly skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in navigating our customers' journey and helping them achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to our customers, answering...
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Customer Solutions Associate
1 week ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeJob SummaryWe are seeking a Customer Solutions Associate to join our team at Lowell Financial Ltd. In this role, you will be the first point of contact for our customers, providing support and guidance to help them navigate their financial journey.About the RoleProvide exceptional customer service, answering inbound and making outbound calls to...
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Customer Solutions Associate
4 weeks ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeRole OverviewWe are seeking a skilled Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping customers navigate their financial journey and achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to customers via inbound and...
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Customer Solutions Associate
2 weeks ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeOur MissionAt Lowell Financial Ltd, we believe that everyone deserves a second chance. As a Customer Solutions Associate, you will play a vital role in helping our customers get back on their feet and achieve financial stability. We are committed to creating a supportive and inclusive work environment that fosters growth and development for all our team...
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Customer Solutions Associate
3 weeks ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeRole OverviewWe are seeking a highly skilled and empathetic Customer Solutions Associate to join our contact centre team at Lowell Financial Ltd. As a key member of our team, you will play a vital role in navigating our customers' journey and helping them achieve financial health.Key ResponsibilitiesProvide exceptional customer service and support to our...
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Customer Solutions Associate
1 month ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping our customers navigate their financial journey and achieve financial wellbeing.Key ResponsibilitiesProvide exceptional customer service and support to...
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Customer Solutions Associate
1 month ago
Leeds, Leeds, United Kingdom Lowell Financial Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Solutions Associate to join our team at Lowell Financial Ltd. As a key member of our contact centre, you will play a vital role in helping our customers navigate their financial journey and achieve financial wellbeing.Key ResponsibilitiesProvide exceptional customer service and support to...
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Customer Support Manager
3 weeks ago
Leeds, Leeds, United Kingdom solera Full timeAbout the RoleSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital...
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Facilities Support Associate
1 week ago
Leeds, Leeds, United Kingdom Atlas Facilities Management Limited Full timeAbout the Role:We are seeking a detail-oriented and enthusiastic Facilities Support Associate to join our team at Atlas Facilities Management Limited. As a Facilities Support Associate, you will play a vital role in maintaining the cleanliness and organization of our facilities, ensuring a safe and healthy environment for our staff and clients.Key...
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Logistics Support Associate
1 week ago
Leeds, Leeds, United Kingdom Goldman Chase Full timeJob DescriptionMPL Logistics is seeking a highly motivated Logistics Support Associate to assist our drivers with the delivery and installation of products. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.Key Responsibilities:Assist drivers with loading and unloading products...
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Customer Support Team Manager
2 weeks ago
Leeds, Leeds, United Kingdom solera Full timeAbout the RoleAt Solera, we are transforming the vehicle lifecycle into a connected digital experience. As a Customer Support Team Manager, you will play a crucial role in delivering world-class customer service through interactions, product, service, and customer journey improvements.This is an exciting opportunity to join our leadership team and facilitate...
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Customer Support Team Lead
3 weeks ago
Leeds, Leeds, United Kingdom solera Full timeAbout the RoleSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's other most important assets: our homes and digital identities.As a Customer Support Team Lead at Solera, you will be part of a period...
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Logistics Associate
3 weeks ago
Leeds, Leeds, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a skilled Logistics Associate to join our team at Sainsbury's. As a key member of our delivery team, you will play a vital role in ensuring our customers receive their orders on time and in excellent condition.Key ResponsibilitiesLoad and unload goods from our warehouse and delivery vehiclesDeliver packages to customers in a safe...
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Sales Associate
3 weeks ago
Leeds, Leeds, United Kingdom Frasers Group Full timeJob Role: Sales AssociateAbout the Role:We are seeking a Sales Associate to join our team at Frasers Group. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales targets.Key Responsibilities:Customer Service: Engage with customers in a friendly and...